Nurse Supervisor

GENERAL SUMMARY:

The Nurse Supervisor coordinates and organizes personnel and other resources to meet the patient care functions of the organization, in a cost-effective manner. Collaborates to provide crisis management, interpret policy and procedure, and assure timely and effective communication and collaboration between individuals and departments. The Nurse Supervisor represents the organizational leadership across all venues on 24-hour basis and collaborates to make decisions an act on behalf of the leadership team.

ESSENTIAL DUTIES:

1. Ensures the continuous and timely availability of urgent care, emergency, inpatient, and operative services to patients and families.

2. Continuously monitors daily operations by integrating data from electronic systems, personal communication, and physical unit rounds to assure patient care effectiveness, efficiency and satisfaction.

3. Ensures the safety and quality of patient care by allocating and redirecting resources, considering care demands related to acuity, patient and unit requirements and staff skill mix.

4. Coordinates the routine flow of scheduled, direct, and emergency patient admissions to efficiently place patients in the appropriate care location, maximize capacity, improve satisfaction of patients, families and referring providers.

5. Coordinates the organizational response during times of high census: collaborating with administrators and nursing directors, the Emergency Department, Surgery Department, Critical Care, Cath Lab and Inpatient Nursing Units.

6. Promotes communication at all levels.

7. Collaborates with care management, the medical staff, and the interdisciplinary team to promote smooth, timely, and efficient patient throughput.

8. Upholds professional standards of care by demonstrating leadership skills and a high level of clinical competency while striving to achieve the system Mission and Vision.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.

STANDARD REQUIREMENTS:

1. Supports the Mission, Value and Vision of Beaumont Health (BH). Demonstrates personal commitment through active involvement in the performance improvement process.

2. Exhibits excellent customer service skills and behaviors toward internal and external customers and co-workers. Promotes positive public relations with patients/residents, family members, guests, and others.

3. Supports and adheres to all Beaumont Health’s customer service, service excellence, and performance standards. Supports and participates with all required compliance standards that may be department specific and/or identified by the organizations including in-service training, acceptable attendance, uniform and dress code.

4. Adheres to HIPAA requirements and maintains confidentiality of all data, including patient/resident, employee and operations information.

5. Supports and participates in a collaborative team-oriented environment – cooperates and works together with all co-workers, plans and completes job duties, uses appropriate communications in sensitive and emotional situations and follows up as appropriate regarding reported complaints, problems and concerns.

6. Supports, cooperates with and demonstrates safe work practices and attitudes, follows safety rules – including universal precautions - reports and prevents/corrects unsafe conditions and behaviors, and participates in organizational and departmental safety programs.

7. Completes all required compliance standards that may be department specific and/or identified by the organization.

8. Maintains current licensure, registration and/or certification, as applicable, at all times.

STANDARD QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

A. Education / Training: Bachelor of Science in Nursing degree required.

B. Work Experience: Minimum 3 years of nursing leadership experience required. 5 years preferred.

C. Certification, Licensure, Registration: RN License in State of Michigan required.

D. Other Qualifications: Problem solving, excellent interpersonal and communication skills.