What are the responsibilities and job description for the Business Development, Sales & Marketing position at Beautique Medical Spa?
Beautique Medical Spa is currently seeking a passionate and detail-oriented Sales Consultant to join our Medical Spa!
- Do you love people and getting to know them?
- Are you a self-starter who can work well both independently and with a team?
- Do you have a strong attention to detail and impeccable follow-up skills?
- Are you looking to help people look and feel their best at a company that could be your long-term home?
If you answered YES to these questions, you could be the perfect fit for this role!
We’re looking to hire a bilingual Sales Consultant with impeccable communication skills who is confident, reliable, has a great eye for detail, and is able to actively listen to client concerns and create customized treatment plans designed to help achieve the clients’ skin and wellness goals.
For over 20 years, Beautique Medical Spa has offered results-oriented services coupled with highly personalized care so that our clients can look and feel their best. Our exceptional relationship with our clients keeps us growing and we’re looking for the right person to join our team.
Professional Objective:
The objective of this position is to perform guest consultations. The Sales Consultant must be a professional with great communication skills, who is able to analyze guests’ needs and customize Medi Spa/Spa programs. Also, must have the ability to make home care recommendations, helping guests achieve desired results while meeting or exceeding revenue goals. They must be able to discuss pricing and promote the customized programs.
Position Activities and Responsibilities:
Among other things, your responsibilities will include:
- Consultant must practice the position in accordance with the department manual
- Have the ability to analyze and evaluate each guest’s individual needs and expectations in order to recommend the most effective programs
- Ability to customize programs and ask for the money
- Use sophisticated analysis equipment to determine skin type, recognize skin conditions, and pinpoint concerns
- Recommend appropriate programs and home care products
- Develop and customize the guest’s Medical Spa experience
- Conduct exit interviews and guest satisfaction surveys
- Interact professionally with other Medical Spa team members to provide the ultimate guest experiences
- Present a warm, gracious, and professional persona to guests and co-workers
- Adhere to high professional standards in dress, grooming, language, and lifestyle
- Practice the highest standard of sanitation, neatness, and visual presentation
- Actively build strong guest relations
- Meet and exceed performance targets
- Gather and input guest data. Consistently record and update guests’ records
- Ensure all consent forms are signed and uploaded to the EMR (electronic medical records) system
- Attend and participate in all general and team meetings
- Assist with inventory and retail management
- Attend all in-house training and commit to outside continuing education
- Participate in all aspects of marketing/special event planning and execution, including on camera appearance for social media platforms
- Build strategic partnerships within our community
- Communicate with the guest relations team to reserve all customized programs
- Track performance and efficiency
- Report to Medi Spa/Spa Director
- Follow all OSHA regulations
- Adhere to HIPAA Regulations
Desired Qualifications:
- Proven Sales and Customer Relations Experience- Hospitality and Retail highly desired (be prepared to share your sales numbers)
- High school diploma or college
- Superior computer skills and aptitude for mastering software- Be Tech Savvy
- Excellent selling and recommending abilities
- Professional image with gracious, warm, and genuine personality
- Must be bilingual (English/Spanish)
- Skin care knowledge a plus, and have an understanding of the Medical Spa Service services offered
- Exceptional organizational skills and follow-through.
- Able to multitask and improvise on the spur of the moment
Desired Characteristics:
- Strong guest relations
- Warm and friendly
- Enjoys team environment and interaction with people
- Flexible and cooperative, able to multitask and improvise
- High energy; able to work in a fast-paced environment
- Good sense of humor
- Self-motivated, don’t need micromanagement
- Able to work well under pressure
- Seeks out knowledge, enjoys learning, and strives for professional growth
- Operate equipment/machinery, such as skin analysis tools: Skin scanner or Wood’s lamp, computerized analysis equipment, magnifying lamps, pH measuring tools, professional Polaroid camera equipment, video imaging, computer, etc.
- Professional work ethic
Additional Abilities:
Knowledge and good skills in Medical Spa equipment/machinery: Phone, fax, Scanner, computer, copy machine, inventory tracking, credit card machines
Performance Measures & Expectations:
- Master providing an excellent client journey from the first phone call till the check out
- Meet and exceed KPIs
- Correctly and flawlessly implement our Client Consultation and VIP programs
- Professional team communication
- Strong contribution to the entire team
- Elegant image and appearance
- Strong work ethic
Pay & Benefits:
We practice a performance-based compensation model. The model includes the following mix:
- Hourly
- Bonuses
- Rewards
- Benefits
- Spa Perks
The performance-based model is designed to allow you to earn more based on your merits. By combining the five methods of earning the pay value for Sales Consultant in our practice can be from $45k- $100k based on performance.
Other Benefits:
- Paid Training provided on products, services, and technology used in our practice.
- Business and Clinical continued education
- Complementary treatments on a monthly basis.
- Employee discounts.
- Paid Time off for full-time employees
- Holiday Pay for full-time employees
- Competitive Compensation Generous benefits package.
Work Schedule:
- Full Time- M/W/F 8:30 - 5:30. T/TH 10:00- 7:00
- Part Time opportunity available, but would require T/TH evenings.
- Closed Saturdays and Sundays which means you get the weekends to spend with your friends and family!
Company Culture:
Beautique Medical Spa, McAllen’s Pro-Aging Leaders, have been serving the Rio Grande Valley since 2002. We specialize in helping Women 40 achieve smoother, firmer, more radiant looking skin with our proprietary protocols and years over 20 years of experience. Our core values are Commitment, Integrity, Family, Honesty, and Service which align strongly with our belief that a person’s age is their business, but how they age is ours. We help clients achieve their skin goals by providing honest treatment recommendations along with results that transform their skin providing them with the confidence they need to Reveal their Belleza.
Job Type: Full-time
Pay: $68,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Monthly bonus
Ability to commute/relocate:
- McAllen, TX 78501: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have any background in skincare, esthetics, makeup, hospitality? If yes, which area?
Education:
- Associate (Required)
Experience:
- Sales: 3 years (Required)
Language:
- Spanish (Required)
- English (Required)
Work Location: One location
Salary : $68,000 - $100,000