What are the responsibilities and job description for the Desktop Support Coordinator position at Belcan?
#nowhiring! Desktop Support Coordinator, Irvine, California
Belcan is excited to be helping our client in hiring a Desktop Support Coordinator for their Irvine, California location for a contract role that might go permanent.
Pay: $21-$25 per hour (depending on experience)
Shift: 1st shift -7am - 3:30pm
Location: Irvine, California
The Desktop Support Coordinator will be assisting the Global Service Desk by answering phones and generating tickets.
Need to have experience with Windows 10
Must have 3 yrs experience
Provides technical support to increase computer user and system efficiency. Investigates and resolves computer user support requirements by answering questions about hardware and software. Installs, modifies, and makes minor repairs to personal computer hardware and software systems, and provides technical assistance and training to system users.
1. Trade school course completion, AA, or equivalent external training in computer repair (i.e. Microsoft Systems Certification) which has provided both theoretical and practical knowledge in the field and demonstrated ability to perform the essential functions of the job typically acquired through four or more years of directly related experience; A Certification in personal computer maintenance and repair with continuing practical knowledge in the repair field; or, may have a Bachelor's degree in related field (Computer Science, Mathematics, Engineering, Quantitative Methods, etc.) and no prior directly related experience. 2. Considerable knowledge and understanding of personal computer operations, diagnosis, and repairs including networks (local and wide area), office application software packages, email, and PC operating systems. 3. Thorough skill proficiency in problem recognition, research, isolation, and resolution of personal computer hardware and software concerns. 4. Ability to apply advanced skills in area of specialization. 5. Ability to implement and effectively apply continuous improvement methods. 6. Ability to adapt procedures, techniques, and/or processes to meet special needs. 7. Ability to work on assignments that are complex where considerable judgement and initiative is required in resolving problems and making recommendations. 8. Ability to manage several assignments simultaneously through prioritization, impact analysis, and recognition of skill levels required to complete the assignments. 9. Ability to determine methods and procedures on new assignments and provide guidance to other non-exempt or hourly personnel. 10. Ability to define problems, collect data, establish facts, and draw valid conclusions. 11. Ability to respond to inquiries and tp effectively communicate and present information.
Start date: Right away
Shift: 1st shift - 7am - 3:30pm
Location: Irvine, California
Area code: 949
Zip Code: 92618
Pay: $21-$25 per hour (depending on experience)
Keywords: #desktopsupportjobs, #desktopsupportcoordinatorjobs, #desktopsupportcalifornia
Belcan is a global supplier of engineering, technical recruiting, and IT services to customers in the aerospace, industrial, and government sectors. Belcan engineers better outcomes through adaptive and integrated services-from jet engines, airframe, and avionics to heavy vehicles, chemical processing, and cybersecurity. Belcan takes a partnering approach to provide customer-driven solutions that are flexible, scalable, and cost-effective. Our unique capabilities have led to continuous growth and success for 63 years. We are a team-driven Equal Opportunity Employer committed to workforce diversity.
Belcan is excited to be helping our client in hiring a Desktop Support Coordinator for their Irvine, California location for a contract role that might go permanent.
Pay: $21-$25 per hour (depending on experience)
Shift: 1st shift -7am - 3:30pm
Location: Irvine, California
The Desktop Support Coordinator will be assisting the Global Service Desk by answering phones and generating tickets.
Need to have experience with Windows 10
Must have 3 yrs experience
Provides technical support to increase computer user and system efficiency. Investigates and resolves computer user support requirements by answering questions about hardware and software. Installs, modifies, and makes minor repairs to personal computer hardware and software systems, and provides technical assistance and training to system users.
1. Trade school course completion, AA, or equivalent external training in computer repair (i.e. Microsoft Systems Certification) which has provided both theoretical and practical knowledge in the field and demonstrated ability to perform the essential functions of the job typically acquired through four or more years of directly related experience; A Certification in personal computer maintenance and repair with continuing practical knowledge in the repair field; or, may have a Bachelor's degree in related field (Computer Science, Mathematics, Engineering, Quantitative Methods, etc.) and no prior directly related experience. 2. Considerable knowledge and understanding of personal computer operations, diagnosis, and repairs including networks (local and wide area), office application software packages, email, and PC operating systems. 3. Thorough skill proficiency in problem recognition, research, isolation, and resolution of personal computer hardware and software concerns. 4. Ability to apply advanced skills in area of specialization. 5. Ability to implement and effectively apply continuous improvement methods. 6. Ability to adapt procedures, techniques, and/or processes to meet special needs. 7. Ability to work on assignments that are complex where considerable judgement and initiative is required in resolving problems and making recommendations. 8. Ability to manage several assignments simultaneously through prioritization, impact analysis, and recognition of skill levels required to complete the assignments. 9. Ability to determine methods and procedures on new assignments and provide guidance to other non-exempt or hourly personnel. 10. Ability to define problems, collect data, establish facts, and draw valid conclusions. 11. Ability to respond to inquiries and tp effectively communicate and present information.
Start date: Right away
Shift: 1st shift - 7am - 3:30pm
Location: Irvine, California
Area code: 949
Zip Code: 92618
Pay: $21-$25 per hour (depending on experience)
Keywords: #desktopsupportjobs, #desktopsupportcoordinatorjobs, #desktopsupportcalifornia
Belcan is a global supplier of engineering, technical recruiting, and IT services to customers in the aerospace, industrial, and government sectors. Belcan engineers better outcomes through adaptive and integrated services-from jet engines, airframe, and avionics to heavy vehicles, chemical processing, and cybersecurity. Belcan takes a partnering approach to provide customer-driven solutions that are flexible, scalable, and cost-effective. Our unique capabilities have led to continuous growth and success for 63 years. We are a team-driven Equal Opportunity Employer committed to workforce diversity.
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