What are the responsibilities and job description for the Support Associate position at Belk?
The Operations Team Associate is part of the operations team that performs merchandise processing duties to support the merchandising function of the store. The Operations Team Associate position is non-exempt, and schedules include nights and occasionally weekends.
• Receiving: Performs the process of unloading and sorting merchandise cartons received on trailers. Moves new merchandise to the appropriate processing drop zone in a safe and timely manner utilizing equipment such as rolling flats, carts and z-racks.
• Processing and product Placement: Performs merchandise unpacking and unwrapping to ensure readiness for merchandising on the sales floor.
• Applies sensor tags per company standard.
• Maintenance & Housekeeping
• Removes packing materials from processing zones. Bails cardboard and prepares plastic for recycling.
• Ensures the cleanliness of the receiving area following processing on truck days.
• Housekeeping includes being responsible for the cleanliness of the facility specifically the restrooms, associate lounge, fitting rooms and office areas. (Not the case in all stores)
• Maintains a safe shopping and working environment
• Exhibits a warm and friendly demeanor when helping customers.
• Greets all customers and insures that their needs are met.
• Adheres to Belk’s dress code policy.
• Assist with floor tasks to the overall benefit of the store, particularly during times of peak demand periods, including but not limited to:
• Seasonal sets
• Floor moves
• Daily maintenance
• Fill Ins
• Daily Standards
• Recovery
• Supports the store’s focus on Relentless Customer Care
• Ability to ring the register
Minimum Education & Experience:
• Must be 18 or rising senior in high school
• High school diploma or GED preferred
Physical Requirements:
• Ability to use computer keyboard, standard telephone and other related business equipment
• Ability to lift between 10 and 72 lbs at floor level and/or team lift when necessary
• Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks
• Ability to stand for long periods of time
• Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks
• Ability to work at a safe and steady pace
