Systems Administrator

JOB DESCRIPTION

Systems Administrator

Summary: The Systems Administrator for Bell Ambulance provides server and desktop support to our infrastructure, ensuring that all systems are operating at maximum functionality. The work of this position, in cooperation with other IT and Bell staff, allows our EMS crews to provide the highest level of emergent care, while operating as the largest provider of ambulance services in the State of Wisconsin. Your expertise will be utilized in a virtualized Windows Server environment to maintain and continually improve our infrastructure.

Essential Duties and Responsibilities for System Administrator may include but are not limited to:

• Build, repairs, configures and deploys Windows Virtual Machines in our highly-virtualized Nutanix environment.
• Manages System Center Configuration Manager Deployments.
• Administers McAfee security updates, and monitors logs for security problems.
• Monitors backup to ensure Disaster Recovery (Commvault SaaS) readiness and business continuity.
• Creates, edits, and maintains Group Policy infrastructure for organization.
• Creates and deploys ad-hoc scripts to automate redundant and error-prone tasks to increase efficiency.
• Documents processes, systems, and infrastructures to ensure business continuity.
• Administers G Suite infrastructure: daily Active Directory syncing, scripting tasks for end user functionality that interfaces with G Suite, creating productivity tools as needed for Dispatch, Operations, Marketing and Human Resources.
• Performs miscellaneous 8x8 Phone System administration.
• Manages MobiControl Mobile Management platform and connected devices.
• Build, update and maintain in-squad hardware and software resources, including wireless connectivity units, power distribution, mobile laptops, tablet and smartphone devices and more
• Assists in long-term systems projects to increase Bell Ambulance Disaster Recovery readiness, security, end user productivity, and most importantly EMS crew functionality as required.
• Provide Level 2 helpdesk support for all day-to-day requests that are submitted
• Participate in the On Call support rotation with other members of the IT Department
• Various other tasks as defined by supervisor.

Qualification/Requirements:

The System Administrator must have recent experience with server hardware; operating systems; Nutanix; group policy; SCCM; backup solutions; virtual machine management tools; user account and security administration; email configuration and management; data file management/storage; scripting/programming concepts; OS patching/updates; anti-virus management; disaster recovery solutions; capacity management; performance monitoring; uninterruptible power supply; and project management.

Education/Training/Experience:

Must have graduated from an accredited college or university with an Associate's degree or higher in information technology, systems engineering, computer science, or equivalent work experience; AND have at least four (4) years of RECENT full-time, professional experience in configuring, administering, implementing, monitoring, and maintaining IT systems.

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