What are the responsibilities and job description for the Area Manager position at BELL NURSERY USA?
Job Details
The Area Manager (AM) is responsible for overseeing the merchandising of four or more Home Depot Garden Centers in a District. Responsibilities include merchandising to company standards, implementing store promotions, setting weekly ads, working in conjunction with their District Manager to monitor inventory levels, ensure inventory accuracy, and support the on-boarding and coaching of new-hires while achieving sales objectives within a timely manner. Area Managers are also ultimately responsible for ensuring the highest level of customer service throughout their Garden Centers. An Area Manager is a role model and leader. They must solve problems, make informed decisions and manage their workforce and time wisely in order to achieve maximum results.
Tasks and Responsibilities:
- Assist the District Manager and HR Generalist as needed in the recruitment and hiring exceptional talent to meet staffing needs.
- Train and coach staff in the execution of daily tasks and best practices.
- Ensure required training is completed by store staff.
- Assist the DM in scheduling of employees within given operating budgets.
- Ensure ongoing work objectives are met through efficient management of time and resources.
- Provide constructive suggestions, encouragement, honest feedback and expectations to staff.
- Manage issues relating to Garden Center maintenance and safety. Role model Bell safety practices and procedures and, ensure incident / accident reporting and policy compliance.
- Ensure the correct interpretation, communication and implementation of Bells Plan-O-Gram program as directed by leadership.
- Ensure that proper channels of communication exist between Bell Nursery, our client and, vendor partners.
- Ensure staff compliance of established Company policies and standards.
- Proactively help identify and solve problems that affect the Garden Centers efficiency, productivity and overall service.
- Support store personnel and assume other activities as needed.
- Any other tasks as directed by the leadership.
Skills and Competencies:
- Ability to build relationships with, train, develop and appropriately utilize the skills of the workforce.
- Ability to manage store operations and to merchandise effectively.
- Ability to provide outstanding customer service.
- Ability to maintain a fair and consistent set of standards as they apply to the workforce.
- Ability to adjust priorities and manage time wisely in a fast-paced environment.
- Ability to communicate in a clear, concise, manner.
- Listen actively to ensure understanding of material and provide instruction to the workforce.
Requirements:
- Ability to work a full-time schedule including nights, weekends and holidays.
- Retail management preferred.
- Ability to travel to and manage multiple sites.
- Strong interpersonal, motivating, organizational, and follow through skills.
- Basic computer skills including MS Office, smart phone technology and applications.
- Must have personal Smartphone with a current operating system: Android 5.0 or above, or Apple IOS 7.0 and above for daily communications with supervisor
- Basic knowledge of horticulture and gardening preferred but not required.
- Ability to lift or move up to 50lbs.
- High School Diploma
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.