What are the responsibilities and job description for the Remote Benefits Advocate position at Benelynk?
Does the idea of applying your talents at a company that assists people to understand how to obtain additional health care benefits and compensates well for doing so, inspire you? We call it “Doing good while doing well” and invite you to apply to join us and begin moving forward along a beneficial career path – one built on advocating for, persuading, and facilitating others' navigation through the complex world of health care benefits.
We are actively seeking experienced and outstanding Health Care Advocates (Remote) Benefits Advocates with experience with assisting health care members with benefits, i.e., Medicare, Medicaid, Community programs (Social Determinants of Health) to join our growing team. The Benefits Advocate's role is to assist, educate and support Managed Care members so they are able to make appropriate healthcare decisions for their specific situation. Benefits Advocates assist members in insurance and administrative areas regarding their Medicare and Medicaid needs. Some of the most vital aspects of the role will include making and fielding calls to help Medicare and Medicaid Managed Care Plan Members determine which benefit(s) best suit them and assisting them through the enrollment process. Our outstanding (Remote) Benefits Advocates will be trained on how to navigate members through their health care benefit options and how to persuade them to make the best decision. Preference for candidates who have a background in Medicare Advantage and Medicaid case management. Limited Medicare and Medicaid experience combined with our comprehensive training program will get you where you need to be. If you are Bilingual, you are encouraged to apply!
We offer competitive salaries and benefits:
REQUIREMENTS
Education – High School or General Education Degree (Preferred)
Experience – Experience with Medicare Advantage (MA) plan members and MA insurance and/or Medicaid case management. Direct consumer interaction Sales experience is a plus with the ability to engage individuals over the phone, data entry, and related computer skills.
Language Skills – Excellent verbal and written communication skills; ability to communicate with elderly individuals. Bi-lingual (English & Spanish) preferred.
Reasoning Ability – Ability to analyze and interpret benefit program criteria; ability to interact and decipher information via telephone or correspondence inquires. Good communication skills. must be orally articulate, have good written communication skills, and also be good listeners; Judgement; Analytical skills; Research skills; People skills; Perseverance; Creativity.
Work Environment
Position Type/Expected Hours of Work
Salary:
EEO Statement
BeneLynk participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer’s Form I-9 to confirm work authorization
***Offer of employment is contingent upon the results of a required background and drug screening.***
*** Applicants such as Call Center Representatives, Contact Center Representatives, Customer Service Representatives are encouraged to apply.***
We are actively seeking experienced and outstanding Health Care Advocates (Remote) Benefits Advocates with experience with assisting health care members with benefits, i.e., Medicare, Medicaid, Community programs (Social Determinants of Health) to join our growing team. The Benefits Advocate's role is to assist, educate and support Managed Care members so they are able to make appropriate healthcare decisions for their specific situation. Benefits Advocates assist members in insurance and administrative areas regarding their Medicare and Medicaid needs. Some of the most vital aspects of the role will include making and fielding calls to help Medicare and Medicaid Managed Care Plan Members determine which benefit(s) best suit them and assisting them through the enrollment process. Our outstanding (Remote) Benefits Advocates will be trained on how to navigate members through their health care benefit options and how to persuade them to make the best decision. Preference for candidates who have a background in Medicare Advantage and Medicaid case management. Limited Medicare and Medicaid experience combined with our comprehensive training program will get you where you need to be. If you are Bilingual, you are encouraged to apply!
We offer competitive salaries and benefits:
Monthly bonus incentives- Medical, dental, vision, and employee assistance program benefits
- 401K match
- 23 paid days annually
- Business casual dress
- Monthly recognition
- Streaming Service Reimbursement
- Weekly trivia games
- Excellent growth & advancement opportunities
REQUIREMENTS
Education – High School or General Education Degree (Preferred)
Experience – Experience with Medicare Advantage (MA) plan members and MA insurance and/or Medicaid case management. Direct consumer interaction Sales experience is a plus with the ability to engage individuals over the phone, data entry, and related computer skills.
Language Skills – Excellent verbal and written communication skills; ability to communicate with elderly individuals. Bi-lingual (English & Spanish) preferred.
Reasoning Ability – Ability to analyze and interpret benefit program criteria; ability to interact and decipher information via telephone or correspondence inquires. Good communication skills. must be orally articulate, have good written communication skills, and also be good listeners; Judgement; Analytical skills; Research skills; People skills; Perseverance; Creativity.
Work Environment
This is a remote position
Position Type/Expected Hours of Work
Full-time /Non-Exempt (Hourly)
Salary:
$18.50 - $20.50 Based on Experience
EEO Statement
BeneLynk is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
BeneLynk participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer’s Form I-9 to confirm work authorization
***Offer of employment is contingent upon the results of a required background and drug screening.***
*** Applicants such as Call Center Representatives, Contact Center Representatives, Customer Service Representatives are encouraged to apply.***
Salary : $19 - $21
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