Clinical Team Leader

Overview:
Clinical Team Leader - Longview, TX

Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you.

We are actively seeking a Clinical Team Leader to join our growing team! As the Clinical Team Leader you will be the clinical leader at the office level responsible for providing support to the office manager for the day-to-day functions of the dental office and to the doctors for clinical treatment. T he Clinical Team Leader reports directly to the Office Manager, and in addition to their home office responsibilities, the CTL serves as an additional clinical support for their market offices. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences.

Join a team that believes in teamwork and truly cares about their patients. Find your opportunity to make an impact:
Get out into your community

• - participate in local events including school screenings, presentations and any opportunity to promote a positive image of us
• Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc.
• Love working with kids (they make up 70% or more of our patient base)

Responsibilities:

• Quality and Compassionate Dental Care
  
  • Be an office ambassador and a role model for quality and compassionate care. Assist area office Clinical Team Leadersand clinical staff in optimizing the patient experience through monitoring patient flow, patient scheduling, same day care, forms usage and the adherence to X-ray guidelines.
  • Ensure Offices are adhering to Benevis and all government regulations, including state dental assistant rules and regulations, HIPPA and OSHA regulations.
  
  Build and Lead Your Team
  
  
  • New Clinical Team Leader Training (CTL) - Responsible for completing the initial CTL training if the CTL cannot travel to Support Services for training and providing follow up training at the new CTLs office or at the CTL home office
  
  
  • Continued Improvement CTL Training- Develop a training plan with office leadership to complete training in offices where CTL skills need improvement.
  
  CTL Support :
  
  • Support offices with vacant CTLs positions as needed (supplies ordering, compliance, leading team, etc.)
  • Serve as knowledge expert in the area/region as needed
  
  ADDITIONAL DUTIES AND RESPONSIBILITIES
  
  
  • Assumes additional responsibilities and performs special projects as needed or directed

Qualifications:
QUALIFICATIONS

• Graduation from an accredited high school or GED equivalent

• X-ray certification preferred according to State and individual practices

• Certified dental assistant credentials preferred according to State and individual practices

• Minimum (6) months' experience as a Benevis CTL (1 year preferred)

• Meeting and/or exceeding expectations on most recent performance review.
• Meeting expectations on quarterly office compliance audits (95 ) for the last 2 audits.
• Demonstrated supervisory ability.
• Currently demonstrating excellent patient flow management in existing office.
• Currently demonstrating the ability to delegate duties to DAs.
• Ability to travel in area/region.

PHYSICAL DEMANDS
Nature of work requires an ability to effectively communicate and exchange information with patients, their parents, and staff. Must be able to walk and stand for extended periods of time; ability to lift/carry up to 30 pounds and be able to twist, turn, bend and stoop.

WORKING CONDITIONS
Majority of work performed in a clinical environment. Requires availability for extended hours during peak periods. Hours may change to meet the business needs.

We Offer:

• Competitive compensation
• Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more!
The company will reimburse selected employees for eligible training/testing expenses required to obtain or renew the certificate

We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.

#S2BEN