What are the responsibilities and job description for the Patient Coordinator position at Benevis?
Overview
Patient Coordinator-Dental Office
We are actively seeking a Patient Coordinator to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients.
Responsibilities
Requirements:
Patient Coordinator-Dental Office
- Spencer Dental and Braces-Colonial Heights, VA
- Full Time
- Competitive Pay
- Comprehensive Benefits Offered
- Bilingial in Spanish a Plus!
We are actively seeking a Patient Coordinator to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients.
Responsibilities
- The Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits.
- Deliver quality and compassionate care to every patient
- Greet parents and patients when they enter or leave the office
- Ensure parents who are waiting are kept informed of the progress of their appointment or child
- Maintain a clean and tidy waiting area and front desk area
- Verify patient insurance eligibility prior to appointment and ensure information is correct in the patient's Boomerang file
- Ensure service limits are recorded and communicated with the clinical team prior to treating the patient
- Ensure all patient files are ready (pull file, update patient record, verify insurance and service limits) before the patient's appointment
- Coordinate with Clinical Team Leader and Doctors to provide the opportunity for same day care to patients
- Assist with meeting office financial targets by ensuring the hygiene and operative schedules are full
- Schedule follow-up operatory and six month recall appointments for patients
- Answer incoming calls and direct the caller to the proper person, taking messages when necessary
- Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed
- Ensure all patient records are re-filed at the end of the day
- Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs
- Verify, inform, and collect any out of pocket balances from patients, prior to patients being treated by the clinical team
- Other duties as assigned
Requirements:
- Graduation from a senior high school or GED equivalent
- Office experience in a dentist's or physician's office is preferred
- Experience with children's dentistry is preferred
- Competitive compensation
- Quarterly bonuses based on Office performance
- Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more!
Salary : $17 - $21
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