What are the responsibilities and job description for the Host/Hostess position at Besos Kitchen & Bar?
Job Description
Job Description
Job Summary
- Welcomes patrons, seats them at tables, and helps ensure quality of facilities and service.
General Accountabilities
- Provides guests with menus.
- Assigns patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Speaks with patrons to ensure satisfaction with food and service, or to respond to questions and complaints.
- Answers telephone calls and responds to inquiries or transfers calls.
- Maintains contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
- Inspects dining and serving areas to ensure cleanliness and proper setup.
- Informs patrons of establishment specialties and features.
- Receives and record patrons' dining reservations.
- Inspects restrooms for cleanliness and availability of supplies and cleans restrooms when necessary.
- *The company reserves the right to add or change duties at any time.
Job Qualifications
- Experience: None required
- Weekend Availability is a MUST!
Skills
- Excellent verbal and written communication
- Service orientation
- Judgment and decision making
- Time management
- Social perceptiveness
Location/Region: Anaheim, CA
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