What are the responsibilities and job description for the Designer position at Best Buy?
We are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
- Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
- Showcases industry expertise and knowledge including premium technology, custom work, and vendors.
- Offers consultative services which exceed client needs and build lasting relationships.
- Offers support and creative design decisions during projects that align with project goals, budgets, and sustainability among other factors.
- Attends job, project, and construction meetings with clients.
- Serves as the single point of contact for clients throughout the project and follows up with clients and third-party partners.
- Completes appointments in clients' homes or businesses in-store, over video, over the phone, or via chat.
- Manages a book of business through Customer Relationship Management (CRM), ensures post-sale follow-up, and builds relationships with specialists.
- Provides store coverage for premium areas in future design stores.
- 2 years of Customer Relationship Management experience OR military service equivalent
- 2 years managing a personal book of business
- 2 years of experience building complex solutions in sales, customer service, or related fields
- 2 years of sales experience in specialty products, luxury brands, custom design, and/or premium products OR 2 years of military service equivalent
- Must be at least 21 years of age
- Must have a current, valid driver's License
- Must have no more than a combination of two moving violations/at-fault accidents within the past three years
- Must have no DUI/DWI or Reckless Driving violations in the past three years
- Previous experience driving strategic business initiatives
- 2 years of experience in project management
- 2 years of leadership experience in business, military, or related fields
- Currently in a Senior Consultant role
Join our team!
While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.
Ready? Let's do this!
If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.
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