What are the responsibilities and job description for the Service delivery driver position at Best Buy?
Best Buy Delivery Service Driver Atwater Village - 183 - Job Details
Best Buy Delivery Service Driver Atwater Village - 183
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Overview
They will represent the Best Buy brand throughout the entire order process of pickup, commute, and delivery while adhering to the Best Buy Standard Operating Procedures (SOP).
Most importantly, our Best Buy Delivery Service Drivers are punctual, friendly, and customer obsessed.
At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose.
We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities.
Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.
We are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
- Drives a positive customer experience by building relationships and providing solutions to their needs.
- Drives and operates Best Buy owned or rented vehicles in accordance with local and state laws.
- Manages delivery pickups in-store using a personalized delivery que within the Employee App.
- Partners with in-store operations team to confirm product details prior to loading into vehicle.
- Ensures the product is delivered from the store or warehouse locations to the proper address and drop-off location as requested by the customer.
- Obtains customer signatures on high-value products as indicated by the order type.
- Completes electronic paperwork in the delivery tracking system.
- Escalates delivery issues to store or field leadership as needed to resolve issues.
- Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing your contribution.
Basic Qualifications
- Current, valid driver's license
- Be at least 21 years of age
- Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations / accidents, etc.)
- Acquire gain and maintain any state or local licensing, as required, within 90 days of hire
- Ability to consistently lift products weighing 50 pounds
- Ability to work a flexible schedule including holidays, nights, and weekends
Preferred Qualifications
Customer service experience
Auto Req. ID 852691BR
Location Number 001826-USO Los Angeles-Store
Address 2909 Los Feliz blvd
City Los Angeles
State CA
Last updated : 2024-05-14
