The Restaurant Shift Leader contributes to the success of McAlisters through assisting in the daily operations of the restaurant. The Shift Leaders responsibility is to direct the operation of the restaurant, in the absence of the General Manager and/or Assistant Manager, while maintaining the highest standards of food quality, service, cleanliness, safety and sanitation by directing and supervising team members. Shift Leader is also responsible for handling issues with team members, food suppliers and guest directly, then escalates them to the General Manager/Assistant Manager when necessary.
Key areas of responsibility:
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