Supervisor, Lifesaving and Care - Parrot Garden (Kanab, UT)

Location: Kanab, Utah (relocation assistance may be available) Hiring Range: This position’s hiring range is anticipated to be $58,000 to $62,000 annually, depending on experience, plus great benefits! Interviews will occur weekly until the position is filled. Position Summary: Supervisors play a key role in achieving Best Friends Animal Society’s organizational no-kill mission and goals. Supervisors provide oversight of the health, care, and wellbeing of the animals under our care, along with leadership and mentorship for the care specialists. This position includes daily hands-on care of the animals as well as providing supervision, training, and oversight of staff in their assigned areas. Essential Duties and Responsibilities: Promote, coordinate, and facilitate adoptions; drive creative and innovative solutions for hard to place animals; provide post adoption support; ensure superior customer service Support parrot intakes Serve as a sanctuary ambassador, representing Best Friends’ work to visitors and volunteers and speaking to the sanctuary’s special role in Best Friends’ No-Kill goals Provide leadership, support, mentorship, and coaching for team members and volunteers to ensure all assigned responsibilities are completed Serve as a care provider alongside team members ensuring all department objectives for care, health, and behavior training are met. Participate in annual reviews, develop and deliver corrective actions when necessary, assist in the hiring process Work collaboratively, and with a positive attitude, with all Best Friends’ department teams for the care, benefit, promotion and ultimate outcome of all birds in our care. Identify opportunities for department improvements relating to workflow, facilities, animal movement, and other objectives Demonstrate kindness and the golden rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be supportive and lead your team with clarity, creativity, and understanding. Maintain a safe workplace, valuing and modeling safe work practices, adhering to organizational safety practices and rules, and communicating about unsafe practices and conditions. Skills and Experience: Previous experience leading, supervising, or managing teams of 4 or more employees is preferred. A minimum of one year caring for birds in a professional or volunteer setting is strongly preferred. Ability to work with and handle all birds, including those with health and/or behavior conditions/concerns; ability to identify and speak to medical and behavioral characteristics of birds including medicating, socializing, and performing behavior modification techniques. Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with an open adoption process. Resourceful, get-it-done attitude; initiative to assist in any area or process; problem solving, seeking answers independently and enthusiastically; flexibility to persist until lifesaving outcome goals are achieved; demonstrated leadership skills. Strong interpersonal skills, a team player, personable, professional, and able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations. Ability to work in a fast-paced environment with well-developed organization skills to juggle multiple competing tasks and demands Proficiency with Microsoft Office products; familiarity with shelter software (Best Friends uses Shelterluv), or desire to learn. Physical Requirements: Must be able to: Perform daily strenuous activity including, but not limited to lifting up to 40 pounds, carrying, reaching, stooping, squatting, cleaning, and bending. Work at a computer or driving a car for extended periods of time with repetitive typing, sitting, arm, and hand motion. Work indoors and outdoors in a variety of weather conditions including extreme heat and cold. Valid driver’s license, ability to qualify to be added to Best Friends insurance, ability to travel, including overnight stays, when needed. Daily hours and days of the week may vary according to the needs of the department schedule; position includes weekends, nights and holiday work. *During the selection process, candidates may be asked to participate in an onsite working interview. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society. Who we are underneath the fur (and feathers) Best Friends believes in being kind to all, both two- and four-legged beings. Compassion drives our work to save the lives of animals. And it drives our daily lives. We do not judge. We respect one another. We embrace new ideas, solutions and differences. We welcome people from all backgrounds and appreciate where you are in your professional journey. We are quirky. We never take ourselves too seriously, and we know that humor is important in this field. We operate with love and seek to spread positivity. We are determined to create a safer, brighter world for homeless pets and to Save Them All. If you don't see an opportunity that matches your background, please free free to drop off your resume/cv.