Part Time Hotel Night Auditor

Job Summary: Front Desk

Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.

Qualifications:

• High school diploma or equivalent.
• Previous hotel-related experience preferred but not required we train.
• Ability to communicate with public, hotel staff, and management in a professional manner.
• Knowledge of surrounding areas and local events.
• Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.
• Ability to accurately review and correct guests folios (Verifying all charges to registered guests' billing receipts)
• Ability to learn safety, emergency, and accident prevention policies and procedures.
• Skilled in the use of front office equipment.
• Knowledge of proper telephone etiquette.
• Ability to work a flexible schedule, including weekends and holidays.

Job Summary:

• Audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotel’s operational performance for the day.
• Oversees front office/front desk operations during the overnight shift.
• Tracks room revenues, occupancy percentages, and other front office operating statistics.
• Prepares summary of cash, check, and credit card activities, reflecting the hotel’s financial performance for the day.
• Posts room charges and room taxes to guest accounts.
• Processes guest charge vouchers and credit card vouchers.
• Verifies all account postings and balances.
• Summarizes results of operations and prepares reports for management.
• Performs duties of the Front Desk Agent.
• Performs other duties as assigned
• Strong customer service orientation and skills.
• Present a professional image, and able to communicate well with both guests and employees.
• Ability to operate front office equipment and computers.
• Ability to compile facts and figures.
• Ability to understand principles of auditing, balancing, and closing out accounts.
• Ability to work a flexible schedule, including weekends and holidays.
• Help preparing breakfast
• Maintain hotel security at night.

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 16 – 24 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location: In person

Salary : $17 - $20