What are the responsibilities and job description for the Customer Service position at BestNest?
BestNest.com is a fast-growing, innovative online business that was started in 1999. We specialize in retail and wholesale of backyard nature products and outdoor decor and are located in Cincinnati, Ohio, near Eastgate. Due to our success, we are in need of some energetic, capable, dedicated, hard-working individuals to help us with various parts of our operation including Advertising, Customer Service, Graphic Design, Merchandising (Photography, Digital Imaging, and Copywriting), Purchasing, and Shipping & Receiving. Open positions range from entry-level to management, and there is growth potential at all levels. The job descriptions below will help you decide what position interests you the most.
Customer Service:
Customer Service Agents are trained to place online orders, make product recommendations, and troubleshoot orders while offering the highest possible level of customer service. Subsequent responsibilities may include reviewing online product descriptions and images, coordinating the delivery of products to customers, writing email responses to inquiries, and completing additional tasks given by the management team.
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