Job Number
23091682
Job Category
Sales & Marketing
Location
Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States
VIEW ON MAPSchedule
Full-Time
Located Remotely?
Y
Relocation?
N
Position Type
Management
Job Summary
With every journey, travel has the power to shape us and our world. Begin your journey at Marriott International, voted 24 years in a row as one of Fortune’s 100 Best Companies to Work For®, as a Director of UX Design Systems. Join our high energy and talented User Experience & Design team creating best-in-class digital experiences for one of the most recognized hospitality companies in the world.
This role is responsible for leading and actively designing how our 30 brands are brought to life across every digital touchpoint along the customer journey. Partnering closely with fellow user experience leaders, product management, technology colleagues and brand stakeholders to meet business and customer needs. He/She/They will promote UX best practices drawn from a variety of disciplines, continually seeking to improve how customers digitally experience our brands. The ideal candidate will have experience in creating and enhancing an atomic design system, with the ability to conceptualize and create designs for flexible, common use with accessibility and inclusion in mind.
The role will be part of a team, within the broader UX organization, focused across all product areas to ensure journey-wide cohesion across the full experience (web to app to on-property), driving harmony and connection between products so the overall end consumer experience is seamless, easy and intuitive.
This position requires the ability to produce design as well as direct designers, including internal associates and contractors/agencies, driving the creative process from concept through design documentation and execution.
Candidate Profile
Education And Experience
8 years of relevant UX/product design experience
4 year undergraduate degree in relevant discipline
Experience creating and working with brand guidelines with a focus on how they translate to the ditigal experience
Strong portfolio that showcases UX and interaction design, visual design aesthetic, and design system thinking
Good mix of UX/UI, visual design, and interaction design expertise
Proven ability to translate complex design challenges into clear, user-friendly experiences
Collaborative, highly-organized, and strong attention to detail
Strong written, verbal, interpersonal, and presentation skills You’re Exactly Who We’re Looking For If You
Possess exceptional visual design skills and a great sense of aesthetics
Can balance user, business, and technical needs
Obsess over the details of the interaction, visual, and motion design as well as documentation for a design
Lead with a user-centric mindset to create development-ready designs, speced to meet standards
Solve problems holistically across channels for a seamless experience
Thrive on creating innovative solutions to challenging user and business problems
Value deadlines, set realistic expectations around them and then meet them
Ability to solve problems quickly, think creatively, and drive speed-to-market delivery, while optimizing outcomes
Comfortable with a culture of feedback and regular opportunities to critique and be critiqued
Demonstrate self-confidence, energy, and enthusiasm in leading and influencing teams
Nice To Have
Experience managing other designers and/or agency partners
Experience with motion design and animation
Experience with major, large-scale global digital apps, web sites, or other digital products within the commerce or travel space
Ability to balance the science behind the data and the creative idea in front of you
Have superior communication and interpersonal skills, including facilitation, presentation, storytelling, critiquing skills Core Work Activities
Demonstrating And Applying Discipline Knowledge
Presents outstanding design concepts backed by best practices, user behavior and data
Clearly explain design strategy and interactions to potential users, your team, and stakeholders
Identify future opportunities by keeping up to date with design trends, societal shifts, and new technology
Be a thought partner providing recommendations on UX and UI enhancements across all digital touchpoints
Have a passionate focus on the needs of the guests around the world using inclusive design skills and methods
Partner closely with engineers to understand technology capabilities, bring your designs to life, and achieve high quality shipped product
Provides subject matter expertise, including design, functionality and interaction patterns to help meet department and company goals and KPIs Measurement & Analytics
You value data or insight over opinion, by basing decisions on metrics, segment data, and user research findings and insights.
Delivers measures, and improves designs based on quantitative and qualitative feedback using various user research methodologies
Comfortable with multiple qualitative and quantitative research methods, like surveys, usability testing, multivariate testing, A/B testing, etc.
Breaks down designs into options/variables for A/B or multi-variate testing Managing Work, Projects, And Policies
Provides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines)
Successfully manages multiple assignments at once
Accepts critique and critiques work of others in a helpful and professional manner Additional Responsibilities
Works independently with minimal supervision, but knows when issues should be escalated to manager
Develops relationships with members of other teams, and leverages those relationships to answer questions
Presents work with clarity and confidence; explains complex matters so that others can understand them Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be
where you can do your best work, Begin
your purpose, Belong
to an amazing global team, and Become
the best version of you.
Source: Hospitality Online