General Manager

Salt & Sand Realty

COMPANY OVERVIEW:

This is a chance to spearhead an ambitious team, foster innovation, and deliver impactful results.

Welcome to Salt & Sand Realty – based locally on Oak Island, North Carolina, we provide premier vacation rentals, real estate sales and service, short-term and long-term management services.

Founded in 2020, Salt & Sand Realty has rapidly carved out its niche. As a team, we strive to provide the absolute best experience for our guests, homeowners, and real estate clients - with our passion for Oak Island and the surrounding area evident in everything we do. As a team, we see every interaction as a chance to surpass expectations and draw from our collective expertise of over 20 years in sales, marketing, and customer service.

What makes us different?

We're constantly evolving, staying ahead of industry trends while still holding on to the traditional southern hospitality that makes Oak Island and the surrounding areas such a desirable place to vacation, live, and invest. Additionally, our leadership places immense value on the team we’re building, as evidenced by our competitive compensation package. But beyond financial rewards, you'll be able to enjoy a work-life balance that reflects the beauty and unique experiences that only Oak Island and Brunswick County can provide.

If you are driven to be part of a forward-thinking team, shaping the future of the real estate and vacation experience sector, consider a career with Salt & Sand Realty. We look forward to hearing from you.

POSITION SUMMARY:

In this role, you’ll be responsible for steering us toward greater levels of success. As General Manager, it will be crucial for you to provide strategic guidance that will empower our team to exceed the expectations of our guests and clients consistently. This will require your natural leadership, financial proficiency and excellent communication skills to ensure the team is focused and aligned in meeting our company goals.

What does this role look like day to day?

Each day, you will be responsible for overseeing all aspects of the business, including guest and homeowner experience, financial performance, and optimization of our operations. Putting that into practical terms could mean starting your day by reviewing guest or client feedback and implementing processes that improve our efficiency. Afternoons could involve meeting with various team members to offer mentorship or support and connecting with clients and property owners to discuss their returns and management plans.

We'd love to hear from you if you're prepared to drive growth, champion our values, and lead a team dedicated to creating extraordinary vacation and real estate experiences. We look forward to hearing from you.

RESPONSIBILITIES:

• Responsible for overseeing vacation rental operations, including guest engagement, HR, financial performance, maintenance, and program management.
• Effectively communicate the vision, leadership, and strategy to support the goal of our founders with integrity, accountability, and dedication.
• Work collaboratively with the finance department and management team to develop and manage the annual budget as well as meet financial goals.
• Foster and maintain professional and positive relationships with staff, contractors, vendors, guests, and homeowners, ensuring clear communication and coordination.
• Attract, hire, train and develop programs to maximize engagement and improve efficiency.

QUALIFICATIONS:

• Years of relevant experience in the vacation rental industry with a 4-year degree is preferred.
• Able to develop and implement strategic plans that align with the company's overall vision and goals with demonstrated success.
• Strong team and personnel management skills. Motivate staff to perform at a high level and exceed organizational and personal goals.
• Experience in managing daily operations in a fast-paced, service-oriented environment.
• Highly organized with strong interpersonal and communication skills to interact effectively with guests, property owners and clients.
• Proficient in Microsoft Office as well as experience with Property Management Software (Streamline) a plus.
• Strong financial management skills
• Familiar with risk management in the hospitality industry, including compliance with industry regulations.

COMPENSATION & BENEFITS:

Annual Salary: $80,000 - $100,000 salary based on experience with an OTE (On-Track-Earnings) of $125,000

Bonus: Performance-based KPI bonus

Benefits:

• Paid time off, such as PTO, sick days, and vacation days
• Retirement benefits or accounts
• Relocation Assistance

Schedule: Able to work regular business hours with the flexibility to work after hours and on weekends as needed. Note this is an on-site position