General Manager

Big Air Raleigh
Raleigh, NC Full Time
POSTED ON 5/1/2023 CLOSED ON 5/23/2023

What are the responsibilities and job description for the General Manager position at Big Air Raleigh?

General Manager will work alongside other managers to maintain a successful, customer focused business, with a positive work culture.  This is a full-time position and requires weekend availability. The GM will have a salary as well as a monthly bonus based on sales.

Specific Tasks: 

  • Responsible for the guest experience in the park along with driving profitability.

  • Following/implementing a preventative maintenance schedule to eliminate failures before they occur, including daily check-sheets and walkthroughs.


  • Building relationships with schools, churches, businesses, sports teams, and other organizations.

  • Facilitating repairs when needed (i.e. HVAC, Internet, etc).

  • Ensuring the park is kept clean and safe for all visitors. Managing relationships with external service providers such as cleaning crews.

  • Ensuring employees and customers adhere to rules.

  • Hiring appropriate staff 

  • Working with other managers to open and close park operations.

  • Making sure that staffing/manning is appropriate for every day/time.

  • Ensuring inventory is being monitored and ordering supplies/merchandise as needed.

  • Ensuring, along with other managers, that all receipts and proceeds are appropriately placed in the cash room and safe.


  • Overseeing the kitchen supervisor.


Salary : $45,000 - $55,000

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