Hospice Education Liaison

The Hospice Education Liaison works collaboratively with the Big Bend Hospice (BBH) Director of Medical Education & Research to plan, develop, promote, implement, and deliver community-facing hospice education modules, programs, and presentations representing Big Bend Hospice’s mission and services.

The Hospice Education Liaison is responsible for connecting with healthcare referral sources such as hospitals, long-term care facilities, community physician groups, as well as professional, educational, civic, and public communities to deliver information and education designed to enhance understanding of Big Bend Hospice (BBH) program services.

Hospice work is not a job – it’s a calling.

Caring for patients and their families at the end of life requires exceptional people with the spirit and commitment to providing compassionate care.

Big Bend Hospice has been the “Hometown Hospice” in the Florida Big Bend area since 1983. Our non-profit's mission is to “inspire hope by positively impacting the way our community experiences serious illness or grief one family at a time.”

Big Bend Hospice strives to be the employer of choice and is committed to providing the education, tools, and work environment to allow employees to perform at their best. For more information about Big Bend Hospice, visit bigbendhospice.org or us on Instagram or Facebook.

Our Culture

Our culture is cultivated using the following values:

• Integrity - We demonstrate integrity in everything we do
• Accountability - We hold ourselves accountable to the highest standards
• Respect - We respect our patients and the families we serve, and we respect one another
• Stewards - We are good stewards of our resources
• Innovation - We strive for increased knowledge and explore innovative ways to fulfill our mission
• Excellence - We are committed to excellence and helping each employee reach their highest potential

Main Duties and Responsibilities:
(duties include, but are not limited to)

• Develops a network of contacts to facilitate collaboration and communication with external professional and community stakeholders, which may include medical staff, practicing clinicians, higher learning institutions, community organizations and other groups to identify opportunities to provide hospice and palliative care education opportunities.

• Engages with and collaborates with BBH leaders and resources to collect and analyze data from community stakeholders to identify programming needs, and proactively develop and implement targeted educational presentations to various audiences within the BBH service area to increase and identify eligible community census for hospice care.

  • Presents hospice education modules in professional and non-professional settings, including current and future patients and caregivers of BBH.

  • Ensures consistency in messaging and presentation in alignment with BBH marketing and communication programming. Receives, reviews, and responds to community requests for educational presentations.

  • Ensures clear communication with internal BBH resources and teams to avoid duplication of efforts or conflicts related to presentations designed to drive certain programs (volunteers, veterans, etc.).

  • Provides community education on advance care planning, and end-of-life doula services.

  • With the approval of leadership may host public forums for community discussions and presentations.

• Identifies internal BBH resources/subject matter experts and submits requests for specialized education support to their immediate supervisor and senior leader for approval, further clarification, assignment, or delegation.

• Develops and fosters relationships with professionals such as medical staff, practicing clinicians, higher learning institutions, community stakeholders, and other groups and entities to discover and develop education opportunities and create conduits of connectivity.

• Understands and communicates the strategic objectives of BBH and develops community and profession-facing education modules highlighting services provided and the benefits of these services.

• Remains current on industry knowledge, trends, and hot topics through research, relative professional memberships, and participation in educational opportunities.

  • Upon request, attends industry conferences representing BBH and provides approved presentations.

• Serves as a positive and professional representative of BBH to the community and professional contacts.

• Other duties as assigned.

Requirements:

• A bachelor's degree in communication, education, marketing, psychology, healthcare, business, or related field.
• Minimum of three years of hospice experience required.
• Knowledge of hospice and health industry trends.
• Minimum of 5 years of community education, training, or public speaking experience.
• Excellent communication and organizational skills
• Proficient in Microsoft Office and medical software systems.
• Valid driver's license and proof of automobile insurance.

We Got the Perks:

• Annual PTO accrual based on years of service. For example, 0-2 years of service receive 120 hours of PTO.
• 9 paid holidays annually
• Medical (UHC), dental, vision, STD, LTD, FSA, EAP, life insurance, and supplemental life insurance
• 5% 403B match after one year of employment with us
• Employee recognition programs and discounts
• PSLF (Public Service Loan Forgiveness) eligibility for most roles

Join a Team that inspires hope!

Big Bend Hospice is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. We celebrate diversity without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.