What are the responsibilities and job description for the Medical Receptionist position at Big Sky Diagnostic Imaging?
Big Sky Diagnostic Imaging in Billings, MT is looking for a medical receptionist to join our team. Our ideal candidate is self-driven, ambitious, and hard-working.
Responsibilities
· Greet and welcome patients
· Guide patients through the check-in process assisting with paperwork and answering any questions they may have
· Answer and screen phone calls
· Organize and schedule appointments
· Process insurance claim requests
· Cash handling and payment processing
· Maintain office cleanliness and organization of resources
· Maintain confidentiality of all patient records
· Manage inventory of necessary office supplies and coordinate reordering
· Ensure the waiting room environment remains welcoming and full of snacks
· Uphold the positive reputation of our medical office by always treating visitors and callers in a friendly and professional manner
Qualifications
· Excellent customer service skills and courteous phone manner
· Computer literacy. The ideal candidate will have experience using EHR systems, Microsoft office, and web-based applications.
· Friendly and compassionate disposition
· Excellent organizational and time management skills
· Strong interpersonal communication skills
· Ability to work independently or as part of a team
· Time-management and organizational skills
Our office hours are Monday - Thursday 8 AM to 5 PM and Friday 8 AM to 4 PM. In rare occasions additional availability might be required to help cover occasional business needs.