Hospitality Manager

It is preferable that applicants have at least 2-3 years experience in restaurant management with 5 years in restaurant service of some sort. Apasiion for customer service and team mentoring is also a plus. This position will require a flexible schedule. Job description and most noteworthy requirements:

• Making/creating FOH staff schedules
• Able to step on the line to prepare food, grill, fryer, pizza
• Oversee daily operations of the restaurant/facility including employee productivity and ensuring company protocols are being followed.
• Providing consistent leadership and direction to all employees.
• Assist staff with resolving any customer complaints, concerns, or questions.
• Ability to handle escalated customer complaints.
• Ability to assist fellow managers with hiring and firing processes.
• Ability to train all FOH staff positions when necessary.
• Must be available to meet every week for managers meetings and offer advice for how to run the business most effectively and efficiently.
• Work effectively with Events Director for the staffing and functioning of events.
• Work effectively with Executive Chef as a liaison between FOH and BOH operations.
• Must develop an understanding of particular aspects of the business (i.e. FlightScope ball tracking technology and BigShots Golf software). This will be gained through training with hiring manager.
• Optimizing profits by helping to control costs.
• Ensure that health, safety, and security rules are followed.
• Must have ServSafe Certification (basic and managerial). Our business will pay for you to test and receive your ServSafe Manager's Certification if needed.
• This position does include nights and weekends.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Employee discount
• Paid time off
• Paid training

Experience level:

• 4 years

Restaurant type:

• Fast casual restaurant

Shift:

• 8 hour shift
• Evening shift
• Night shift

Weekly day range:

• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant Experience: 2 years (Required)
• Supervising experience: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person