Host/Hostess

Biltmore Forest Country Club is currently hiring for Part-Time Hosting position and is dedicated to the success and growth of its employees. Biltmore Forest Country Club offers competitive wages, free employee meals and beverages, free uniforms, and additional benefits to enhance the employee experience. Weekends and holidays will be required.

Access our application at:

www.biltmoreforestcc.com/employment

Benefits:

Competitive Wage, Direct Deposit, Generous 401(K), Employee Assistance Program, Uniforms, Associate Meals, Employee Assistance Programs, Holiday Bonus, FMLA, Discounted Gym Membership are available to all employees.

FT employees also receive PTO, Paid Holidays, Incentive Pay, Medical, Dental and Vision Insurance, Flexible Spending Account, Life Insurance, and LT Disability Insurance (waiting period may apply)

Position Description:

• Provides immediate attention to all members/guests,
• Greets Members and Guests on Arrival
• Assists with seating
• Assists with to-go orders
• Keep tables and chairs clean.
• Advises supervisor of any complaints as soon as they occur.
• Performs clean-up and closing duties as assigned by manager.
• Attends staff meetings as requested by manager.

Performance Standards

• Must comply with all rules and regulations as stated in the Employee Handbook and must be willing to adhere to policies/procedures of the Club’s ongoing Safety Program.
• Must be polite and courteous when dealing with the members and maintain a low customer complaint ratio.
• Must greet members and guest within five minutes after they are seated and take their order.
• Must call members by name.
• Must serve food and beverages using the tray service method and complying with the service standards.
• Must comply with the uniform and appearance standards.

Qualifications/Education/Skills/Experience/Knowledge

• Ability to communicate with members and understand and follow directions of managers.
• Good judgment and organizational skills and the ability to work as a team member.
• Ability to perform tasks, duties and responsibilities correctly and in a timely manner.
• Must be reliable and have a passion for service.

Working Conditions

• Requires bending, stooping and lifting and carrying heavy trays on a regular basis.
• Must be able to stand, climb, bend, reach overhead, lift push & pull on a regular basis.
• Must be able to walk and stand for 8 hours.
• Exposed to some repetitive movements.
• Flexibility to work days and/or evenings as needed.
• Weekend and holiday work is required.
• Lift and carry 35 pounds.

From its inception in 1922, Biltmore Forest Country Club has played a significant role in the distinguished social history of Asheville and the Carolinas. Its reputation extends to the premier country clubs of The South. Biltmore Forest Country Club boasts a Donald Ross golf course maintained at the highest standard, elegant clubhouse facility, fitness center, tennis facilities and pool.

We conduct post-offer, pre-employment criminal background screening.

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Referral program

Weekly day range:

• Monday to Friday
• Weekend availability

Shift availability:

• Night Shift (Required)

Work Location: One location