Field Applications Scientist

Do You Want to Improve the Future of Healthcare?

• Want to enable the world's top scientists to deliver impactful healthcare solutions faster?
• Do you believe that the best team wins?
• Do you thrive on providing innovative solutions to unique challenges?
• Do you enjoy a fast-paced environment requiring flexibility and adaptability?

If so, we would like to meet you.

Company Overview

Biosero, Inc. is the leader in life science robotic automation and integration. Our award-winning no-code software tools enable vital research to be done quickly while freeing scientists to address additional scientific challenges. Our solutions are placed in the top accounts worldwide, including the top: pharmaceutical, agricultural, clinical, diagnostics, and biotech companies. Our work impacts the world by accelerating productivity, discovery & cures. Our team is passionate about our mission to enable discoveries in life science by coupling our software platforms with data and robotics. Biosero is the fastest-growing software company in the life sciences space. We have been voted the best place to work for many years.

Our work environment is very fast-paced, filled with “A Team players” that work under pressure because they understand their impact on our customers and our customers impact to the world. We are looking for another “A Team” player to fill one of our Field Applications Specialist role in North America. This role is an opportunity to work in a highly creative, fast paced & motivational environment with an extremely talented, fun, passionate team with high integrity.

Company Awards

Top 100 Places to work in San Diego (#8), Top 10 Genomics companies in San Diego, Nominated for CEO of the Year (2018-2021), Top 50 Most Influential People in San Diego 2020, Nominated for COO of the Year (2019-2021), Nominated CTO of the Year (2021), Most Innovative Product Award 2021, CEO of the Year 2021.

Position Summary

As an on-site Field Applications Scientist, you will work with the customer to generate a Green Button Go program that fulfills the workflow requirements, operate collaboratively with internal teams to assist with the generation of acceptance criteria and associated documentation. As the needs of the customer may change and evolve, you will also provide support of any Biosero delivered workcells as needed. As required, this position will include travel to the customer site to implement the automation workflow solution using the Green Button Go software, to assist/support the testing of device drivers, and to assist with the deployment of the automation workcell when necessary.

The customer needs and your automation solutions will contribute to the continued improvement of the Green Button Go software suite and development of new software products.

Our team is passionate about our mission to enable discoveries in life science by coupling our software platforms with data and robotics. Our customers are excited to work with us because our team is creative and passionate about ensuring their success with everyday automation.

Responsibilities

• Be a resource that can interact with the customer with relevant workflow questions and have a good technical acumen to: (a) collaboratively interpret needs of the project, (b) determine & mitigate any risks to the project, (c) assemble requirements derived from a statement of work (SOW) to generate acceptance criteria documentation, and (d) execute upon the implementation
• Understand the customer’s needs for success through the familiarity with automation friendly equipment to execute upon instrument processes and deliver automated solutions within the Green Button Go workflow
• Identify workflow scenarios that require significant development and customization that may also become potential risks during the implementation phase
• Be a conduit to transfer important information within the Applications & and other technical teams (Integrations & Software) to best support other implementation projects and consultative opportunities where necessary
• Engage with customers and Biosero partners to help provide the best experience of a successful deployment and implementation of the Biosero automated solution
• Where possible, contribute to marketing efforts to generate material that will promote Biosero products
• Provide customer training on the Green Button Go workflow

Qualifications

• Bachelor's degree in Life Science, Molecular and Cell Biology, Biochemistry or related subjects
• 3 - 5 years of practical hands-on laboratory experience. Advanced degrees and specialization may be beneficial but not required
• Past experience with laboratory automation manufacturers (Agilent, ThermoFisher Scientific & HighRes) and their instrumentation
• Excellent creativity, analytical, problem solving, and time management skills
• Knowledge to utilize programming/scripting languages (C#, JavaScript, Python or Visual Basic)
• Ability to travel (including internationally) 30-50%

Preferred Candidate Attributes

• Excellent verbal and written technical communication skills with an emphasis on ability to present effectively to a diverse audience
• Excellent interpersonal and relationship building skills; strong team player
• Ability to coordinate and execute upon multiple priorities within demanding and tight timelines
• Ability to be flexible, innovative and creative while working smartly in a fast-paced, high growth environment
• Proactive in maintaining an awareness of current and emerging technologies/trends in the life sciences research sector
• Ability to work independently with little oversight

Compensation

Compensation will be based on multiple factors, including qualifications and experience and geographic region.

Biosero provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws. In addition, Biosero complies with applicable state and local laws governing nondiscrimination in employment in every location in which it has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Biosero is committed to diversity and inclusion. We seek individuals from all backgrounds and appreciate and celebrate the diversity of our growing team.