What are the responsibilities and job description for the General Manager position at Bisnow?
Our SelectLeaders' client is a fully integrated, private equity real estate firm with offices in Chicago, Milwaukee and Minneapolis. They develop, operate and invest in real estate assets in high barrier-to-entry markets with favorable supply and demand fundamentals. They are seeking a motivated General Manager to oversee a Milwaukee-based portfolio of value-add creative office assets. This is a key leadership role that will work across all aspects of our company, including ownership, asset management, construction, and leasing. The ideal candidate has a strong background in commercial office management, experience with modified gross leases, and is a proactive and collaborative leader. Responsibilities:
- Portfolio Management: Oversee the operations of a multi-building commercial office portfolio, including staffing, maintenance, financial management, and strategic business plan execution
- Cross-functional Collaboration: Partner with Asset Management, Facilities, and Construction teams to develop and execute business plans aimed at optimizing asset performance
- Budgeting & Financial Oversight: Lead the development and management of annual operating budgets, capital expenditures, and financial forecasts.
- Ensure NOI (Net Operating Income) targets are achieved
- Tenant Relations: Develop strong, direct relationships with tenants, ensuring leases are administered correctly, and respond promptly to tenant needs to maintain high satisfaction and retention levels
- Reporting & Analysis: Collaborate with the accounting department to prepare and deliver monthly management reports, analyzing operational and financial performance
- Revenue Generation: Identify opportunities to enhance asset revenue and NOI through strategic initiatives, market analysis, and operational improvements
- Vendor Management: Manage vendor relationships, negotiate contracts, and oversee contracted services to ensure high-quality service delivery and cost-effectiveness
- CAM & Expense Management: Oversee the Common Area Maintenance (CAM) process and ensure accurate tracking and reconciliation of operating expenses
- Brand & Community Engagement: Serve as a brand ambassador for the company and the properties, maintaining a positive presence within the local community and industry
- Minimum of 3 years of demonstrated experience in commercial office management or general management
- Strong financial acumen and experience with budgeting, financial reporting, and managing P&L
- Proficiency in Microsoft Office (Word and Excel).Experience with property management software like Yardi is a plus
- Proven leadership and organizational skills, with the ability to manage multiple projects and deadlines
- Strong interpersonal skills and the ability to foster collaborative relationships with internal teams, tenants, and vendors
- Education: Bachelor's degree (Preferred)
- 401(k) & 401(k) matching
- Dental, Health, Vision, and Life Insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid time offRetirement plan
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