What are the responsibilities and job description for the Sales Operations Analyst position at BitGo?
BitGo Inc. (New York, NY)
BitGo is the leader in custody and security solutions with over $60B in assets under custody. Founded in 2013, BitGo is the first digital asset company to focus exclusively on serving institutional clients. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets and established BitGo New York Trust in 2021. BitGo also offers market leading trading, lending, and borrowing services and supports over 400 digital assets on its platform. BitGo provides the security and operational backbone for more than 500 institutional clients in 50 countries, including many of the world’s top cryptocurrency exchanges and platforms.
We are looking for a Sales Operations Analyst who will report directly to our Sales Operations Manager. This is a great opportunity for Sales/CRM Ops. candidates from the SaaS, Enterprise SaaS, FinTech, and other relevant industries to join a rapidly growing cryptocurrency company with a positive and collaborative work environment. This role will be based out of the Greater NYC Area (mostly remote).
Job Responsibilities
- Develops and maintains sales support systems and processes (including workflow and documentation)
- Maintains a repository of master sales documents, including standard contracts (Docusign)
- Generate reports detailing pipelines, forecasts, territory assignments, tracking productivity etc.
- Assist with the opportunity to order resolution
- Provide regular support for other teams, including executives, for relevant training, planning preparation, and workflow design
- Build and maintain high quality reporting on KPIs and critical dashboards
- Maintain data hygiene by performing regular clean ups using mass upload tools (data loader)
Skills/Experience
- Experience with Salesforce CRM (Adding users, building reports and dashboards, creating new objects and fields, mass updating objects, etc.)
- Hands-on experience with Salesloft, Hubspot, and Docusign
- Comfortable with building automations using Zapier
- Organized and strong prioritization skills
- Strong attention to detail
- Desire to work in a fast-paced environment with a lot of opportunity to provide value
- Look for ways to improve the current process
Why Join BitGo?
Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.
Here are some of the benefits of working at BitGo:
- Competitive base salary, bonus and stock options
- 100% company paid health insurance for employee, partner and dependents
- Up to 5% 401k company match
- Paid parental leave, Paid vacation
- Free commuter/parking pass; 5 min from Caltrain
- Free custom lunches, dinners and snacks
- Computer equipment and workplace furniture to suit your needs
- Great colleagues and inspiring startup environment
- Benefits may vary based on location
Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.
