National Account Manager

SUMMARY:  The National Account Manager is responsible for acquiring and managing existing and new National Account relationships to meet and/or exceed company sales revenue and profit objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Personally exhibits, recruits and coaches associate consistent with Core Behaviors
• Responsible for promoting culture of safety
• Proposal writing
• Perform presentations 
• Manages customer expectations
• Manage new and existing customer relationships
• Maintains a thorough knowledge of products
• Presents products to customer
• Follows through with customer to ensure satisfaction
• Identifies and prioritizes all existing and prospective customers within his/her territory and keeps mailing list current.
• Studies product information, attends seminars, supervises tests of products
• Attends and contributes to company sales meetings and technical sessions.
• Provides customers with all literature and promotional materials they need to enhance their productivity.
• Provides the General Manager with information from the market in regard to trends, new products, market share in existing and potential accounts.  
• Proactively solve problems for customers
• Build and sustain positive customer relationships
• Provide and coordinate technical support as needed
• Support and expand onsite sales and service 
• Communicate customer and market issues to company management
• Perform other duties as assigned
• Perform all work in accordance to ISO processes and procedures

Skills and Qualifications

• Strong interpersonal skills.
• Good understanding of manufacturing and industrial distribution
• Highly effective time management skills
• Excellent written and verbal communication skills 
• Ability to communicate goals and goal setting.

EDUCATION and/or EXPERIENCE: 

• High School Diploma or equivalent required
• Bachelor’s degree in related area preferred
• Previous experience in a similar position required
• 10 years’ experience preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

WORK ENVIRONMENT:

• Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. 
• Employee frequently lifts and/or moves up to _50_ pounds.
• Specific vision abilities include close vision and the ability to clearly focus vision.

PPE REQUIRED:

*BlackHawk Industrial is an Equal Opportunity Employer.