Manager II, Fraud Prevention (Remote)

About Blackhawk Network

At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our Beliefs? Be one Global Team, Be Innovative, Be Accountable and be Authentic!

This position may be performed remotely anywhere within the United States except for the State of Alaska, North Dakota, or South Dakota.

Benefits

Salary Range for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $98,950.00 to $143,275.00

Salary Range for California Residents Only: $123,970.00 to $170,000.00

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2023, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. 

Overview

The Blackhawk Network is looking for a full-time Manager of Transaction Monitoring and Fraud Investigations. We’re looking for a high-performing professional to develop and execute the risk management strategy for Blackhawk Network’s global portfolio of prepaid products and distribution channels. The role will oversee a team that will identify, investigate and research all areas of fraud and anti-money laundering (AML) risk.

Responsibilities

• Lead a team to identify, evaluate and research all actual or potential fraud risks relating to Blackhawk Network’s financial products. Escalate significant risk issues to the appropriate teams, and monitor corrective actions, where needed. 
• Advise the Vice President of Risk of escalated issues related to risk management and control and provide options for resolution.
• Develop analytics, trigger reports and dashboards that deliver actionable insights into fraud activity on the network.
• Serve as the subject matter expert on risk and fraud trends in the prepaid industry across all risk categories (stolen cards, stolen identity, account takeover, victim-assisted fraud, counterfeit cards, money laundering, terrorist financing, etc.)
• Oversee all fraud investigations and liaise with law enforcement agencies where necessary.
• Support examinations relating to Anti-Money Laundering (AML), fraud, Money Transmitter Licenses (MTLs), and other third-party assessments.

Qualifications

• 5 years of data analysis and modeling experience
• 3 years of management experience
• Big data environment with hands on coding experience within various traditional data and open source tools (SQL, SAS, Python, etc.)
• Advanced data visualization experience
• Excellent quantitative and analytic skills, including the ability to identify patterns, trends, insights, and perform risk/reward trade-off analytics
• Ability to build effective presentations to communicate analytical findings
• Effective cross-functional project, resource, and stakeholder, with ability to effectively drive collaboration across teams.
• Ability to make decisions independently with minimal guidance from management.

Education

• Bachelor’s degree or equivalent combination of training and experience. At least 5 years of relevant work experience, including managerial experience, in a compliance, audit or risk-related field.
• Professional certification in risk management, fraud examination, AML or related are desired.

EEO Statement

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.  For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104. 

Salary : $98,950 - $143,275