IT Help Desk Intern

A DAY IN THE LIFE Serves as the primary IT contact for helpdesk support calls across the entire end user environment. Monitors helpdesk email, tickets & phone line and provides IT support and resolution to end users via the phone. Coordinates day to day help desk ticketing system and works with IT staff to provide end user solutions. Strives to provide first call resolution for all end users. Assists when required with user on-boarding and off-boarding process including AD user account setup and device configuration. WHAT YOU’LL NEED Pursuing a two-year post-secondary degree in Information Technology or related field. 9-12 months part - time commitment in-office Available to start fall 2024 WHAT WILL SET YOU APART Previous experience using a ticketing system preferred. WHAT’S IN IT FOR YOU Competitive pay 100% employer-paid HDHP insurance premiums for employees 100% employer-paid dental insurance premiums 401(k) with company match HSA and FSA options Vision insurance Education Assistance (Tuition Reimbursement) Work/Life balance Employee/Family focused culture Gym on site And more! WHO ARE WE? Blattner Company is a leading renewable energy contractor and service provider with utility scale wind, solar, and energy storage projects across the United States. Based at our headquarters in Avon, Minnesota, we are powered by over a century of construction experience and passionate, innovative employees. Be a part of something bigger and join the Blattner team – Leading America to a clean energy future! Blattner is an Equal Employment Opportunity Employer committed to diversity and inclusion in the workplace. Blattner will not tolerate discrimination against any applicant for employment or employee on the basis of age (40 and over), ancestry, color, religious creed, gender, gender expression, gender identity, genetic information, marital status, medical condition, mental disability, military or veteran status, national origin, physical disability, race, receipt of public assistance, sex, sexual orientation, or any other status protected by federal, state, or local laws. This commitment governs all aspects of employment including, but not limited to: hiring, promotion, demotion, transfer, layoff, termination, compensation, discipline, and access to benefits and training. Additionally, Blattner is committed, in accordance with applicable law, to making reasonable accommodations for job applicants and employees based on a qualifying disability, a sincerely held religious belief or practice, and for pregnancy, childbirth or related health conditions. Applicants and employees who feel they have experienced or witnessed discrimination or who wishes to request a reasonable accommodation should contact the Human Resources Department. Blattner prohibits retaliation against any individual for making a complaint under this policy, for opposing discrimination, for participating in an investigation pursuant to this policy, or for requesting a reasonable accommodation. Blattner Company is a nationwide, leading service provider of renewable energy construction. Based in Avon, Minnesota, Blattner provides complete engineering, procurement and construction services for utility-scale solar, wind, energy storage and power delivery projects with proven project management skills and best in class professional services and support. Interested in working in construction craft or management? Our entities, Blattner Energy and DH Blattner, build renewable energy construction across the country. Check out career opportunities for Blattner Energy and DH Blattner.