HR Coordinator (FT) - Business Office

Description

DUTIES & RESPONSIBILITIES

CUSTOMER SERVICE

1. Provide internal and external customers with excellent service at all times.
2. Treat people fairly, consistently, and with respect.
3. Ensure efficient, informative, and friendly service in all areas according to established customer service vision and standards.
4. Use appropriate language, behavior, appearance, and overall conduct with or in the presence of customers, vendors, and store personnel according to BCS and store policies.

RECRUITMENT & ONBOARDING

1. Manages day-to-day recruitment & hiring processes.

• Maintain knowledge of the latest trends in recruitment and onboarding.
• Research and examine recruitment products, review samples, demonstrations, and website content, and suggest additions or enhancements of the company’s recruitment tools to the HR Manager.
• Post and advertise open positions in accordance with Manager requests and HR budget.
• Comb resume sites for appropriate passive candidates and makes cold contacts.
• Collaborate with department and store managers to understand department needs.
• Process applicants and updates applicants’ status as needed. Corresponds with applicants and managers throughout the hiring process.
• Create job offers as requested by Managers and initiate & process New Hire Paperwork. Complete forms I-9, verifies I-9 documentation and maintains I-9 files.
• Schedule & complete New Hire Orientation sessions.
• Follow-up with New Hires through onboarding to nurture employee engagement and morale and assess for additional supports needed.

1. Administers the Bloomingfoods Training & Development Program.

• Maintain knowledge of the latest trends in training and development.
• Assess training and development needs through analysis of surveys, interviews, and general communication with managers and employees.
• Research and examine training products, review samples, demonstrations, and website content, and suggest additions or enhancements of the company’s training library to the HR Manager.
• Acquire and/or develop effective training materials in accordance with training budget and maintain records and reports of expenses.
• Input training materials and modules into the Training Management System and assign trainings to employees.
• Track & document compliance of employee completion of trainings. Work in tandem with Managers to enforce training completion.
• Evaluate the effectiveness of the organization’s training programs through assessments/surveys/feedback and recommend areas of improvement.
• Collaborate with vendors and third-party training providers to arrange employee registration for and participation in outside training programs as needed.

GENERAL HR SUPPORT

1. Maintain personnel files in accordance with federal and state laws.
2. Track compliance with the performance review processes.
3. Maintain the Drivers List and update documentation in personnel files.
4. Complete job and wage verifications.
5. Perform other related duties as assigned by HR Manager.

INTERNAL COLLABORATION

1. Develop and maintain open communication with employees.
2. Use appropriate and professional language, appearance and overall conduct with or in the presence of customers, vendors, and store personnel according to BCS policies.
3. Attend administrative, departmental, and store level meetings as needed.

Requirements

• A High school diploma or equivalent and a minimum of three years of Human Resources experience required. SHRM-CP credential a plus.
• Working understanding of human resource principles, practices and procedures with knowledge of employment & labor laws and regulations.
• Excellent verbal and written communication skills and interpersonal skills.
• Excellent customer service, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines and correctly prioritize tasks.
• Strong analytical and problem-solving skills and ability to evaluate and research training options and alternatives.
• Ability to function well in a high-paced, ever-changing environment and in stressful situations while acting with integrity, professionalism, and confidentiality.
• Proficiency with or the ability to quickly learn the co-op’s HRIS system and other related software.
• Proficient with Microsoft Office Suite and general office equipment.

IMPORTANT DISCLAIMER NOTICE:

The job duties, elements, responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or a work environment change.

Salary : $40,000 - $0