Communications Project Coordinator

All about us

You likely know us as an insurance company, but that’s just a portion of what we do. Hundreds of thousands of North Dakotans trust us to provide them with personalized service and unmatched access to care. It’s a mission we take seriously.

We also work with entities throughout the state to challenge the cost and complexity of health care in North Dakota. This uncompromising goal requires caring, innovative people who are ready and willing to help create a new level of health and well-being in North Dakota and beyond.

Work environment

This opportunity has the opportunity for remote, hybrid or an in-office work arrangement. We empower our employees to find a work style that is best for them. Learn more at Life at Blue | BCBSND.

Pay information

Pay Level: 021

FLSA Category: Non-Exempt-Hourly

A day in the life

The Communications Project Coordinator is responsible for managing and coordinating project activities in order to complete projects in a quality and timely manner. This position ensures thorough communication and collaboration with requestors and appropriate individuals to meet the needs of internal and external customers.

Your responsibilities will include:

• Collaborates with project requestors and department management to gain understanding of project goals and requirements. Communicates with department management in determining proper management of requests and priorities in order to complete projects in a quality and timely manner.
• Supports internal business areas in understanding their communication needs, providing recommendations based on communications best practices and an optimal customer experience.
• Organizes and presents information in an effective manner. Communicates project process and deadlines to clients. Meets with and provide updates to management and project stakeholders to address progress or concerns.
• Ensures projects are completed from beginning to end and leads or facilitates coordination sessions with requesters, internal team members and appropriate stakeholders.
• Submits completed project request forms and communicates the plan to the team for execution. Provides clear, concise, and complete information to stakeholders. Monitors status and inform appropriate stakeholders of expected deadlines and workloads.
• Assists with short and long term department planning, providing input and knowledge regarding usual communication project cycles and needed resources.
• Assists in developing departmental goals that coincide with and support corporate objectives and initiatives.

What you need to succeed

• Bachelor's degree in Communications, Project Management or related. Equivalent combination of education, experience, and/or training determined to be acceptable may be substituted.
• 3 years of communications, project management or related experience.
• Ability to prioritize and organize work, as well as to set priorities to meet deadlines.
• Collaborate with internal and external customers with good customer service skills.
• Be able to work effectively in a team environment.
• Have a good sense of attention to detail.
• Strong communication skills both verbal and written.

Equivalent combination of education, experience or training determined to be acceptable by Human Resources may be substituted, unless regulated by contract or program standards

Benefits and perks

• Wellness incentives including well-being lifestyle spending accounts, employee assistance program and employee discounts.
• Encouraged paid time off including paid holidays and flexible holidays to use as you wish.
• 16 hours of paid volunteer time with a $200 donation to a charity of your choice upon completion of all volunteer hours.
• Employee recognition, community initiative events and yearly company outings.
• Workplace flexibility offering remote, office or hybrid work schedules and the freedom to make time for important commitments.
• Our core benefits include health, dental, vision and life insurance, short-term and long-term disability and paid parental leave.

Job posting policy

Employees new to Blue Cross Blue Shield of North Dakota are eligible to apply for positions within their assigned department after successfully completing 90-days in their role. For positions outside of their department, new employees should attain a minimum of six months of service before applying for a new role. Exceptions to this are acceptable, provided there is good business justification for making the move.

Equal opportunity employment

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity.

For questions, please email careers@bcbsnd.com.

This job posting will be closed 11/4/2022 at 8:00 a.m. (CT). No further applications will be considered.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)