F&B Supervisor

Position open until filled.

• Assist in developing annual department budgets and staffing needs.
• Oversee proper scheduling and supervision of all F&B personnel.
• Plan and communicate to department upcoming special events.
• Ensure that health standards are maintained and cleanliness procedures implemented consistently.
• Ensure cooperative relationships are maintained between F&B Team Members and other departments, including cooperative relationships with other supervisors and managers.
• Oversee the closing checklists are completed and report those that haven’t been completed to F&B Manager.
• Makes report of any product shortages/outages.
• Insures the quality of food leaving the kitchen conforms to quality control standards.
• Carries out operational policies and procedures.
• Direct other supervisors and Team Members in order to provide efficient service, clean, and hazard free environment.
• Responsible for evaluations, disciplinary action, up to and including terminations as delegated.
• Is current on facility disaster plan and responds appropriately.
• Knows Casino policies and procedures and complies with position requirements.
• Provides ongoing recognition and motivation for staff.
• Oversee, improves, and monitors training effectiveness.
• Handles customer and Team Members complaints as necessary
• Performs other duties as deemed necessary

• Creates an atmosphere of FUN for all casino guests.
• Encourages mutual respect, dignity and integrity with all Team Members, by setting positive examples at all times.
• Maintains a professional departmental, company and community reputation.

• To provide a safe work environment for Team Members, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
• To maintain a professional departmental, company and community reputation.
• To enforce performance standards, policies and procedures as they relate to the department.
• To maintain a consistent, regular attendance record.

• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.