Business Operations Sr. Analyst

Bluevine - US
Redwood City, CA Full Time
POSTED ON 8/9/2022 CLOSED ON 10/16/2022

What are the responsibilities and job description for the Business Operations Sr. Analyst position at Bluevine - US?

ABOUT THE ROLE

As a Business Operations Senior Analyst at Bluevine, you will use analytical rigor to uncover new opportunities to drive operational excellence, positioning Bluevine as a best-in-class financial services platform for small businesses. Taking a whole-company lens to your problem-solving, you will deliver highly visible work with large impact across our lines of business.

This is not a fully remote role. At Bluevine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment.  All of our offices have reopened in accordance with local guidelines, and are following a hybrid model.

WHAT YOU'LL DO

  • Generate and communicate high-impact business insights by designing and executing analyses
  • Own and refine standard performance reporting for our lines of business
  • Collaborate closely with cross-functional teams to understand value drivers, client needs, and opportunities for operational improvement
  • Partner with stakeholders across Bluevine to design and execute experiments touching client acquisition, the product experience, and operations; analyze results and refine the experimental agenda on an ongoing basis
  • Building on your analyses and experimental results, make recommendations targeting increased customer lifetime value, improved acquisition efficiency, reduced operational inefficiency, and reduced risk
  • Once new processes are implemented, work with teams to analyze results, scale best practices, and iterate

WHAT WE LOOK FOR

  • Bachelor's degree from a top university, ideally in a business or quantitative field
  • 1.5 years of experience in an analytical role, preferably within consulting, finance or tech
  • Comfort designing and executing analysis on large data sets; SQL proficiency and Tableau experience preferred but not required
  • Excellent problem-solving skills and an ability to gather information, solve conceptual problems, and drive cross-functional execution
  • Strong verbal and written communication skills across formats (email, slides, dashboards)
  • A bias toward action paired with strong organizational and documentation skills
  • Comfort working on multiple high-priority projects concurrently, including with limited time and data
  • Passion for working in a fast-paced, dynamic, global environment
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