Warehouse/Installation Coordinator

BNSF
Tucson, AZ Full Time
POSTED ON 5/22/2024 CLOSED ON 6/20/2024

What are the responsibilities and job description for the Warehouse/Installation Coordinator position at BNSF?

Responsibilities

The Installation Coordinator (IC) coordinates the installation schedule for in-home and business-to-business flooring and window treatment (where applicable) installations.  The IC takes the necessary actions to address customer installation concerns with the goal of securing customer satisfaction.   

  • Coordinate the daily load of subcontractor assignments and job fulfillment obligations.
  • Foster strong working relationships with installers and focus on retention efforts.
  • Probe and penetrate new installation revenue streams through Change Order management while simultaneously holding steady to existing labor models and arrangements.
  • Perform random job-site visits to evaluate subcontractor performance and working conditions.
  • Respond to customer concerns and provide excellent customer service during and after installation as necessary.
  • Coordinates the performance, development and expectations of independent subcontractors and provide meaningful feedback and coaching.
  • Coordinates installation/sales opportunities using practical installation experience, common sense, and integrity.
  • Evaluate customer installation concerns before, during and after installation.
  • Collaborate with other departments to ensure a successful project completion
 

Qualifications

  • High School Diploma or GED required, Associate’s Degree preferred
  • Microsoft Excel, Microsoft Word, and Microsoft Outlook required 
  • Knowledge of Home Improvement industry is a plus.
  • Bilingual fluency in English and Spanish a plus.
  • Ability to work as a team with support departments outside of the branch
 

Benefits

  • Employees are eligible for numerous benefits including:
  • Quick enrollment into our benefit plans.  Eligibility is first of the month following just two weeks of employment.
  • A premium 401K Investment Plan, with the company matching your amount invested dollar for dollar up to 4% with no vesting.  Find another Company that can beat that!
  • Medical Insurance with several plan options and a Health Savings Account to meet you and your family’s health needs.
  • Prescription Drug Coverage
  • Dental Insurance – Twice a year visits at no cost.
  • Vision Insurance with materials coverage
  • Flexible Spending Accounts for Medical & Dependent Care
  • Wellness Program – A best in class program offering substantial awards payable right on your paycheck
  • Basic Life Insurance and AD&D
  • Short Term Disability Coverage
  • Long Term Disability Coverage
  • Employee Assistance Program
  • Paid Holidays including Floating Holidays
  • Paid Time Off (PTO) that grows with years of service
  • Empire Perks – An employee discount purchasing program offering you great savings on the things you want.

Salary : $50,000

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