What are the responsibilities and job description for the Membership Accounts Clerk position at Boca Raton Resort & Club?
Assist in processing billing for membership and functions.
Average Percent of Time
35 % Prepare daily receivables from membership contracts, post in system and balance totals to general ledger.
15 % Responsible for handling all questions and concerns related to invoice charges, conduct thorough research to develop the most effective solution and negotiate results, via phone, emails or face to face interaction with members. Listen and extend assistance in order to resolve problems. Responsible for follow-up calls for outstanding invoices (monthly)
15 % Review all final statements with members for accuracy. Make the necessary corrections and mail to the customer within 48 hours.
15 % Responsible for handling (second on old discretion).
15 % Responsible for working with representatives from all outlets F&B, Golf and other departments in resolving outstanding balances gathering the appropriate backup needed.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
- File and store files information on a regular basis (i.e., daily, weekly, monthly)
- Assist office in any other administrative duties as needed.
- Perform any duties and responsibilities asked by Director or Assistant Director of Finance based upon department needs.
EXPERIENCE
Finance and Accounts Receivable experience preferred. Some work experience in related field required.
LICENSES OR CERTIFICATES
None
GROOMING/UNIFORMS
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER
No relocation benefits are available for this position
NOTICE:
Standing, bending, stooping, and lifting weights up to and including 25lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location:
- One location
Work Remotely:
- No
Work Location: One location