What are the responsibilities and job description for the General Manager position at Bojangles?
The Bojanglessouthern chicken franchise began in 1977 as the dream of operators Jack Fulk and Richard Thomas.
They saw an opportunity to develop a quick-service restaurant chain based on three ingredients: distinctive flavor profiles; wholesome, high-quality products made from scratch; and a fun restaurant design with fast and friendly service. The pair opened their first restaurant in Charlotte, North Carolina, introducing the world to its boldly seasoned fried chicken.
Soon after that, we added our mouth-watering Southern-Style chicken biscuit (that takes 49 individual steps to make perfectly!) to the menu, along with our delicious fixin’s and our Legendary Ice Tea
General Manager
Duties:
- Oversee the day-to-day operations of the establishment, including bartending, food production, and hotel services.
- Manage and coordinate all aspects of catering events, ensuring high-quality service and customer satisfaction.
- Assist in the hiring, training, and supervision of staff members, providing guidance and support as needed.
- Develop and implement strategies to increase sales and profitability, while maintaining cost control measures.
- Monitor inventory levels and order supplies as necessary to ensure smooth operations.
- Maintain a clean and safe working environment, adhering to health and safety regulations.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Collaborate with other departments to ensure seamless coordination of services.
- Stay updated on industry trends and competition to identify opportunities for improvement.
Requirements:
- Previous experience in a managerial role within the hospitality industry is required.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills to effectively interact with staff, customers, and vendors.
- Knowledge of bartending techniques, food production processes, hotel operations, catering practices, and banquet services.
- Proven track record of achieving sales targets and delivering exceptional customer service.
- Ability to multitask, prioritize tasks, and work well under pressure in a fast-paced environment.
- Proficient in using computer software for inventory management, scheduling, and reporting.
If you are a dynamic individual with a passion for hospitality management and possess the necessary skills and experience, we invite you to apply for the position of General Manager. We offer competitive compensation packages along with opportunities for career growth within our organization. Join our team today!
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
- 2 years
Restaurant type:
- Quick service & fast food restaurant
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to commute/relocate:
- Summerville, SC: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $55,000 - $65,000
