What are the responsibilities and job description for the Medical Quality Operations Coordinator position at Bond Vet?
About the Role:
Bond Vet is building the next generation of veterinary clinics from the ground up — and we’re looking for a motivated Medical Quality Coordinator to help us deliver on our mission of strengthening the human animal bond through better pet care.
The Medical Quality Coordinator will help ensure that the Medical Operations and clinical teams have the tools and resources they need to deliver best-in-class veterinary care every day. You must embody Bond’s cultural values and collaborate with clinical and leadership teams to create an environment that fosters learning, improvement and innovation. You must be driven to deliver results, thrive in a fast-paced environment, and dedicated to helping the company grow.
What You’ll Do:
- Assist and manage medical quality projects in HQ and clinical settings in partnership with the Head of Medical Quality; from proposal to pilot implementation, data and feedback collection, and ongoing improvement and innovation of care delivery processes and systems
- Manage logistics of medical quality projects across different regions
- Assist in collection and analysis of medical quality data
- Oversee creation and dissemination of new and updated Bond Medical Quality content
- Work with HQ and clinic leadership teams to iterate and innovate communications strategies to ensure our teams consistently receive the information they need to do what they do best
- Work with the Head of Medical Quality on medical leader and DVM skill building and engagement in medical quality and patient safety programs
You Have:
- Project management experience
- 2 years of veterinary industry experience preferred
- BA or equivalent preferred
- Exceptional verbal and written communication skills
- Ability to demonstrate initiative, think on your feet, and quickly make well-thought-out decisions
- Comfort with Google Suite and document preparation to include written documents, spreadsheets and presentations
We Offer:
- Support for your physical and mental wellness: 100% covered health insurance, low cost dental & vision, free memberships to One Medical, KindBody, Teladoc and Talkspace
- Time for you and loved ones: great PTO, fully paid parental leave, discounted Bond Vet services for pets
- Dedication to your financial future: competitive pay, 401k match, commuter benefits
- A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust
