Global Process Owner, Contract Management

Company Intro

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands – Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world.

Job Overview

The Global Business Services Organization is in the process of recruiting a Global Process Owner (GPO) to oversee the global contract lifecycle management (CLM) process at Booking Holdings

The Global Process Owner will be responsible for all aspects of the end-to-end CLM Process

1. Contract Creation

2. Contract Negotiation and Collaboration

3. Contract Review and Approval

4. Contract Administration and Execution

5. Ongoing Contract Management and Renewal

6. Contract Reporting and Tracking

This role will be part of the GBS (Global Business Services) Leadership team working within the Global Process Owners function

The role will work across our portfolio of brands (such as Booking.com, Priceline, Agoda, Kayak, and Open Table)with key stakeholders in Legal, Procurement, AP, and Commercial functions to complete the vision of getting to one single global contract management process and tool

In addition, this role will be responsible for building its organization to oversee and operate the global process

The GPO Contracts will be responsible for:

• Developing and driving the enterprise strategy around the various Contract Management flows, by partnering with and building strong relationships with CFOs, GCs, and other global and brand senior executives to implement a new Global Operating Model for Contract Management

• Leading internal and outsourced contract management professionals and Service Delivery teams

• Collaborating closely with and influencing senior Business Stakeholders, Product, and Tech leadership to drive the Contract Management technology roadmap

• Working closely with Master Data Management teams to ensure key contractual data elements are structured, standardized, and consistent across our brand portfolio (suppliers, customers, partners, vendors, etc)

• Designing people, process, and technology standards for end-to-end Contract Management process at an Enterprise level

The ideal candidate will have experience in:

• Translating enterprise strategy into operational goals, objectives, and a global process roadmap

• Leading within an outsourced or shared services environment

• Experience using Contract Management software (Conga) and familiarity with Contract Management, Procurement & A/R systems, and interfaces – SAP, Ivalua, or similar systems

• Implementing business process changes to improve operating efficiencies

• Leading the execution of a global strategy for an end-to-end process including the implementation of associated technologies

• Prioritizing process-related improvements and opportunities and building business cases to quantify cost/ benefit position

• Making key decisions related to business process management, including target setting, process performance, and financial management

• Driving major process redesign efforts and being accountable for implementation

• Managing effectively through uncertainty and change

Qualifications

• Bachelor’s Degree in Accounting, Finance, or General Management (advanced degree or MBA preferred)

• Program or project management experience required

• Formal continuous improvement (e.g. LEAN / Six Sigma) and/or project management (e.g. PMP) certification/training desirable

• 9/10 years of progressive Finance, Accounting, or related experience in a complex multinational organization

• Experience leading and supporting cross-functional processes and teams with an emphasis on legal or compliance functions

• Experience with Shared Services and/ or Outsourced Service Delivery Models preferred

• Ability to influence and drive change at the highest levels of the organization

• Proven Leadership of teams and business process

• Demonstrated experience working effectively in a matrixed global environment

• Demonstrable experience in executing process transformation initiatives or delivering enterprise systems

• In-depth understanding of Contract management leading practices and experience with Conga, iValua, and other contract management systems

• Booking Holdings is a Global company and the position may require up to 25% travel during normal circumstances

About BKNG

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to travel across borders more freely, time zones, languages, and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:

• Booking.com

• KAYAK

• priceline

• agoda

• Rentalcars.com

• OpenTable

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity, and collaboration.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant.

The base salary range for Connecticut and the NYC metro area is $183,600-$224,400.

We proudly offer a comprehensive benefits program designed to keep you and your family healthy, plan for the future, and make the most out of life. For a glimpse of our benefits offerings, please see here.

EEO Statement:

Booking Holdings is an equal-opportunity employer in accordance with all applicable federal, state, and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth, and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/S