Boss Shop Regional Manager

Overview

The Regional Manager is responsible for opening and training personnel at new locations.  Ensure Shops are operating as profitable and efficient as possible with the high degree of continuity in operations, pricing and service.

Boss Shops has many benefits to offer you that you will not find anywhere else like:

• Paid vacation
• 401K and matching contributions
• Health, dental and vision insurance
• Short and long term disability insurance
• Life insurance
• A clearly defined path for growth
• On-demand pay with PayActiv (access to earned but not yet paid wages)
• And much more!

Boss Truck Shop offers on-demand pay (access to earned but not yet paid wages) through:

Responsibilities

• Serve as trainer at new shop locations for extended periods of time (30 days).
• Orient new shop employees with the way Boss Truck Shops operate to insure the same level of quality services offered across different locations.
• Fill in as manager at locations when vacations occur or loss of manager.  Also when extremely short handed at locations.
• Assist in inventories as shops as they come due rotation to different locations.
• Follow up on inventories and correcting areas of concern.
• Assist in maintaining proper retail products at all locations.
• Fluent with POS system along with some knowledge of computers, printer and their operation.
• Assist in scheduling and setting up training from vendors, manufacturers as well as DOT training, tire training, etc.  Ongoing training is very critical for Boss Truck Shops to stay competitive in the ever changing industry.
• Handle warranty claims as they arise and direct through proper channels.
• Follow all OHSA and Safety Standards set forth by the company policy and procedure manuals.
• Follow all shop inspection standards given on inspection form.
• Ensure a high level of cleanliness is maintained at all shops and company vehicles.
• Evaluate locations Profit and Loss statements and address any problems with the Shop Manager as they arise.
• Evaluate expenses and margins at locations to assure they are reaching their budgeted goals.
• Ensure all shop personnel act and look professional in accord with the policy manual.
• Provide friendly and competent customer service.
• Report for work in a timely manner when scheduled.
• Travel and hotel stays are required at minimum 50% of the time.
• Follow Safety Manual & Policy/Procedure manual as described.
• Ensure personal and location LMS training stays current and up to date.

Additional Job Duties:

• Assisting in other duties, as assigned.

 Supervisory Responsibilities:

• Directly supervise 5 or more Service Center Managers.

Qualifications

Education and/or Experience (include certs or licenses needed):

• Associate's degree (A. A.) or equivalent from two-year College or technical school; or five to eight years related experience and/or training; or equivalent combination of education and experience.

Minimum Qualifications:

• Must have a working knowledge of the shop industry.
• Must have some knowledge of the tire industry.
• Must have the ability to read and understand monthly P&L statements.
• Must have the ability to read, follow, and implement budget controls.
• Must have reliable transportation and phone.
• Able to furnish own tools to perform work.
• Current valid driver's license and be insurable to drive.
• Work a minimum of 50 hours per week consisting of some 5 ½ day work weeks with the bulk of your time in the facilities.
• Must be able to communicate in English. – IF APPLICABLE
• Able and willing to deliver friendly, courteous, and prompt customer service.
• Able and willing to work cooperatively with other team members.

Physical Requirements:  The physical demands described here are representative of those that must be met by the Regional Manager to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

• The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.