Telecom Construction Operations Manager

Overview

Baseband Telcom Corp. is a national infrastructure, utilities and specialty contractor serving the wireless, broadband, and telecommunications markets. We plan, build and support communications infrastructure for our clients across the Southwest Region.

The Operations Manager is responsible for leading local management teams in day-to-day execution of assigned projects. This position is responsible for overseeing all phases of assigned projects and operations, including project initiation, facilitation, project plan development, quality planning, communications planning, ensuring projects are delivered on time and within budget and managing a divisional P&L. This role directly supervises customer requested positions and occasionally manages processes/projects for the customer.

Responsibilities

• Manage multiple projects simultaneously. Plan, direct, and coordinate activities of designated projects and project teams to ensure that goals or objectives of project are accomplished within prescribed time frame and financial parameters.• Identifies project requirements, define project deliverables, manage project roles, determine and complete training requirements to meet/exceed customer expectations.• Based upon assigned project(s), will contribute recommendations to strategic plan, prepare and complete action(s) plan to implement production and high levels of productivity.• Based upon assigned project(s), provides team leadership for projects – potentially selects project team members, communicates job expectations, assigns and measures adequate workflow. • Work with internal resources, along with external contractors to complete project initiatives.• Provide support and offer industry specific knowledge/experience based on the customer’s direction and needs.• Identify the technical approach to be used on assigned project(s).• Create a clear execution plan with measurable milestones.• Continuously perform realistic risk assessment, mitigate risks and remove roadblocks independently.• Establish a trusted advisor relationship with the customer and internal management teams to ensure consistently high satisfaction levels.• Continuously deliver outstanding high quality service and problem resolution to ensure our organization is adhering to the high service levels expected by our customers.• Ensure the highest level of quality and service.• Produce regular written project status reports and lead project team meetings as required by project(s).• Manage scope creep through client change and internal change orders when applicable.• Maintain effective relationship and communication with customer and project team members.• Forecast backlog & workload to ensure sufficient staffing

• Train, mentor & coach local management teams • Define & refine process & procedure to ensure efficiency and adherence • Manage divisional P&L to ensure profitability • Other duties as required.

Qualifications

• 5 years of industry related experience required.• 3 years of project management experience within the cable TV or related industry.• Bachelor’s degree preferred. A combination of education and relevant experience may be substituted for degree.• Experience with a major MSO or Telecom provider preferred.• Working knowledge of relevant, project related software including financial management and scheduling software.• Expert level ability within Microsoft office applications.• Ability to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.• Strong interpersonal, organizational, oral and written communication skills• Comfortable working with a team or alone• Must be able to pass a drug screen, criminal background check and driver’s license verification

Pay range: $90,000 - $115,000/year depending on experience 

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Salary : $90,000 - $115,000