Rehabilitation Technician / Patient Access Specialist - Outpatient Rehab Services

Rehabilitation Technician / Patient Access Specialist 1
Boulder Community Health, Boulder, CO 80303
$17.33 - $25.99 an hour - Full Time, Days. 40 hours a week.

Boulder Community Health is seeking a Rehabilitation Technician / Patient Access Specialist who is responsible for performing designated routine tasks and special projects related to the smooth provision of outpatient therapeutic services in a clinic with physical therapy.

Benefits:
Health insurance, including a FREE employee-only option
Dental and Vision insurance
BCH paid Life Insurance; Spouse and Dependent Life Insurance plans
Short-term and Long-term disability coverage
Health and Dependent Care Flexible Spending Accounts
Retirement plan with BCH matching contributions, and discretionary lump sum contribution
Paid Time Off
Education assistance program
Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more
Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki
Free one-on-one retirement planning sessions
Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family

Qualifications
High school graduate preferred
BLS certification preferred
Clinical experience as a rehabilitation technician, physical therapy aide, or rehabilitation department volunteer preferred
Reception experience preferred, preferably medical with scheduling experience
Variety of customer service experience preferred

Responsibilities
Assists with groups and patient care, as trained and directed by supervising therapist, serving primarily patient populations from adolescent to older adult (e.g., balance activities, exercises, lymphedema pump set up, lymphedema bandaging, transcription of speech recordings for patients with dysarthria, word count and sentence duration calculations, and placement of VitalStim electrodes)
Orders equipment and supplies as needed, maintaining appropriate inventory; maintains purchasing logs to accurately track items ordered and items received; regularly interacts with Purchasing to assure appropriate items are ordered and to address any purchasing delays
Orders linens
Patient check-in: In a courteous manner, greets and screens patients, families, and visitors upon arrival; verifies insurance; collects required signatures, ID, and insurance card; accepts co-payments, insufficient notice fees, self-pay fees, and outstanding balances as appropriate; provides a receipt when requested; notifies therapists of patient's arrival
Assists patients who have questions about their accounts and directs patients to appropriate financial resources (Patient Financial Services, Insurance Verification Specialists) to resolve any remaining questions and concerns
Schedules patient therapy appointments, monitors therapist schedules for gaps, and monitors and works waitlist
Assists with assembling intake paperwork for evaluations
Works with Patient Access to register and schedule patients with minimal inconvenience and assists with transcription of orders as needed
Balances and closes Epic cash drawer at the end of day

About Boulder Community Health and Boulder, Colorado
Boulder Community Health's vision is partnering to create and care for the healthiest community in the nation. We are a community owned-and-operated nonprofit health system dedicated to providing local access to high-quality medical care to our community in Boulder and surrounding areas.
We are known across Colorado for our clinical excellence in heart care, neurosurgery, stroke care, orthopedics and cancer care. We're proud of our tradition of being an early adopter of new technologies and medical techniques that improve care for our patients. We are a Certified Level II Trauma Center with numerous awards and recognition including the 2023 Healthgrades Outstanding Patient Experience Award, 2022 Best Hospitals for Maternity Care from Leapfrog, Money Magazine and Newsweek and Boulder Weekly's 2022 Best Hospital.
Nestled in the foothills of the Rocky Mountains, living and working in Boulder means enjoying the outdoors and natural beauty, bringing a fresh perspective to healthcare practice.
As an employee at Boulder Community Health, you will enjoy working in state-of-the-art facilities with competitive compensation and benefits, including health/dental/life, tuition reimbursement and an on-site fitness center. You also have access to an incredible Employee Wellness and Support program, employee activities, discounts and more!
EOE/Affirmative Action/Drug-free workplace.
BCH will never conduct interviews or ask for employment documents via text.
This position has no close date. Applications will be accepted until the position is filled.