RN Phone Triage Nurse (Full-time) - Pediatrics (Louisville, CO)

Do you enjoy working with friendly and helpful people in a positive work environment? Are you ready to embrace a career that offers a variety of learning opportunities? Are you looking to make a positive impact on peoples' lives in our community?

Consider a career at Boulder Medical Center (BMC). We are 100% privately owned and Physician operated, we provide care in over 20 different specialties, have 90 providers practicing today, we employ 325 Healthcare Professionals, and we have locations through-out Boulder County, CO.

Summary:

Boulder Medical Center (BMC) is currently seeking Registered Nurse (RN) candidates to join our Pediatric Team as a Phone Triage Nurse! This position works in an outpatient doctor's office working full-time 40 hours per week.

Job Duties:

• Determines daily provider location and availability and has awareness of which provider is on call.
• Works with providers, nurses and patients to resolve questions concerning medications, health education, and medical advice within skill level and scope of practice.
• Works with providers, nurses, medical assistants and patients to assess the urgency of patient problems. Assists the patient by acquiring the appropriate appointment, as needed.
• Records and maintains complete and accurate records of patient and physician communications regarding medical care according to standard medical record documentation requirements according to BMC Nursing Protocols.
• Retrieves phone messages in a timely manner and responds to patient needs according to medical priority. Documents all incoming calls in the Electronic Medical Record (EMR) and prior to “tasking providers” that a call has occurred.
• Responds appropriately within skill level and documented departmental policies and when appropriate. Seeks provider advice when responding to patient’s medical care.
• Follows through in a timely manner on patient requests.
• Submits electronically/faxes new prescriptions and refill prescriptions according to provider orders. Records all prescription/refill information in the medical record according to standard requirements as stated in the BMC Nursing Protocols.
• Serves as a resource to clinic staff regarding medical information, patient assessment, and nursing management of illness.
• Assists in the development, maintenance, revision and evaluation of treatment protocols.
• Utilizes relevant data, such as medical records and patient complaints, observations and listening skills, to identify and resolve problems in nursing care.
• Assists providers and staff in other ways as assigned, including coverage of providers during staff shortages.

Education:

• Graduate of accredited nursing program. Current RN licensure by the State of Colorado.

Past Experience:

• 1-2 years’ nursing experience.in a medical office, clinic or hospital.

Skills and Abilities:

• Must be able to recognize and identify patient’s symptoms and use appropriate professional judgment in course of action.
• Broad knowledge base of general nursing practice, knowledge of acute practice based on skill level, licensure and scope of practice.
• Good history-taking skills, strong, competent computer skills; accurate and complete documentation skills; good time management and organizational skills.
• Relate well and communicate with patients, providers, and staff.
• Able to demonstrate self-direction in establishing priorities and working with little supervision.
• Able to maintain high level of precision in judgment, accuracy of assessment, and skill in problem solving under stress based on skill level, licensure and scope of practice.

• $29.50 - $37.50 / per hour depending on experience

• Louisville, CO

BMC offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and STD as well as voluntary benefits, RTD EcoPass, 401(k), Paid Time Off and 6 paid holidays annually. Part-time employees are eligible for medical/dental/vision, company-paid life insurance, voluntary benefits, RTD EcoPass, and 401(k).