Outreach Coordinator

Description

The Boulder Public Library District (BPLD) is committed to advancing equity in our diverse community by providing accessible programs, print and digital materials, tools and technology, and educational opportunities. Across our five current locations, we are proud to offer resources such as a makerspace, art galleries, outdoor learning areas, a multimedia local history archive, community literacy programs, and a theater. Boulder Public Library strives to be a safe and welcoming place to all staff and patrons, alike. Through outreach, community partnerships, and volunteer-driven programs, we seek to adapt our services to those who may experience barriers to visiting our physical locations. 

We circulate more than 1.5 million items annually, but we believe that a library is more than a place to borrow free materials. As a vital civic space, we provide opportunities for our more than 500,000 yearly visitors to study, host meetings, be introduced to new people or experiences, and connect to essential local services.

Our employees are part of a vibrant, uplifting workplace culture that honors the joy and commitment of meaningful public service, while still caring for the needs of the individual. Our work is highly collaborative, adaptive, inquisitive, and is always on-going. We are passionate individuals with diverse backgrounds, interests, and experiences and we are dedicated to our mission of connecting people, ideas and information to transform lives and strengthen our community. This is a 40-hour per week, non-exempt position.

Job Summary:

The Outreach Coordinator creates awareness and equitable access to library programs and services through outreach and building relationships with community members. The Coordinator collaborates with their colleagues and volunteers to provide informative and engaging experiences for patrons. They coordinate the library’s response to community requests for outreach, schedule community visits, manage outreach materials, and conduct some outreach using the pedal-assisted Book Bike.

Essential Functions:

• Plans and delivers culturally sensitive outreach activities and fun educational programs in the community with focus on reaching underserved community members and to address the diversity of community members’ interests. (50%)
• Develops and coordinates engaging and fun learning activities and programs with a literacy component using a range of learning approaches including science, technology, engineering, art, and mathematics (STEAM) to showcase the variety of library programs and services offered. (20%)
• Builds and maintains community awareness and relationships with a wide diversity of community members and organizations to increase knowledge of and access to library programs and services. Presents to groups and represents the library in meetings and activities with community organizations. (15%)
• Gathers community feedback on community interests and needs to inform future outreach work and Identifies opportunities for library participation in community events and programs at locations outside of the library. (15%)

Additional Responsibilities:

• Maintains and orders outreach supplies.
• Operates the pedal-assisted book bike to promote the library at outreach programs and events.
• Coordinates with their colleagues to conduct on-site outreach activities including tours of the library.
• Prepares promotional information about outreach opportunities, specifically for underserved community members.
• Supports the development of systems for managing outreach requests and scheduling needs.
• Advises colleagues and volunteers on outreach related matters, supporting training on outreach techniques, tips, and tools.

Requirements

Minimum Qualifications:

• Experience: A minimum of two years of work or volunteer experience in either a library, education, or outreach field working with children and families. Experience working effectively and respectfully with people from a variety of cultural and linguistic backgrounds, ages, and abilities and with supporting programs that engage diverse community members and English language learners. Experience working collaboratively on teams as well as independently to complete tasks on time.
• Skills: Bilingual/biliterate in English and Spanish with strong inter-personal communication, presentation, and customer service skills. Demonstrated constructive problem solving skills.

Preferred Qualifications:

• Proficient with Office 365 environment, databases, mobile technology, and applications to schedule, email, perform data-entry, maintain records, and create multimedia presentations.
• Experience designing and delivering fun learning programs that engage diverse communities, including Latinx community members, English language learners, children, etc., through a variety of formats and topics.
• Familiarity with children’s learning and delivering programs in library or community environments.
• Extensive experience building relationships with diverse community members and organizations.

Working Conditions:

Light work in an office environment and regular meetings and outreach in the community at community organizations’ offices and events. Performing repetitive motions. Grasping, lifting and/or raising objects from a lower to a higher position, or moving objects horizontally from position-to position.? Seeing, hearing, and speaking required.

Ability to talk for extended periods of time at community events, lift up to 30 lbs., move materials and guide learning with community members. Able to work under stress from demanding deadlines, public contact, and changing priorities and conditions. Ability to get to community events and transport materials. Ability to drive and operate a pedal-assisted Book Bike.

 Health and Wellness Benefits 

• Group Medical, Dental & Vision benefits to employees who work 20 hours or more per week 
• Lifestyle Spending Account (LSA) for all benefit-eligible employees 
• Employer paid Basic Life & Long-Term Disability Insurance 
• Employer paid employee assistance program (EAP) for employees & their household members 
• Health Savings (HSA) or Flexible Spending Accounts (FSA) for all benefit-eligible employees 
• Voluntary, Employee Paid, Group Accident, Critical Illness & Hospital Indemnity Plans for all benefit-eligible employees 
• Employees who work 20 hours or more per week are eligible to take up to 12 weeks of Paid Parental Leave following the birth of an employee’s child or the placement of a child with an employee for adoption or foster care 
• Infant at Work Program 
• Transportation and Parking Assistance  

Time-off Benefits 

• New employees accrue 4 weeks Paid Vacation  
• 80 hours of Paid Sick leave per year for employees who work 20 hours or more per week 
• 12 Paid Holidays and 3 Floating Holidays 
• Time off for Jury Duty, Bereavement and Voting 
• Pet Adoption Leave 
• Grandparent Leave 

Helping Your Future 

• Public Employee Retirement Association of Colorado (PERA) Defined Benefit Plan or PERA Defined Contribution Plan 
• PERA 401(k) Plan 
• Tuition Reimbursement Program and Student Debt Repayment Assistance 
• Paid Training and Professional Development  

Library Perks 

• Easy access to unlimited resources—including books, movies, programs, digital technology and more 

Please apply by Monday (5/27) at 4pm.