What are the responsibilities and job description for the Automotive Parts Counter Person - 1603 position at BRAM Auto Group?
Job Description
BRAM Auto Group is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a premier automotive management group- we own and operate 14 innovative Dealership Locations representing Lexus, Honda, Toyota, Nissan, Jeep, Chrysler, and Hyundai Brands.
BRAM is looking for talented, detail oriented and dedicated professionals to join our team and ensure the bright future of our franchise. If you are personable, energetic and of high integrity, this is a fantastic opportunity to take the next step in your automotive career.
We are looking for an experienced and certified Parts Counter Person for our RT 22 Toyota location!
What you will be doing:
- Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
- Use your parts knowledge to assist other team members answer questions for customers
- Providing outstanding customer care and interactions with everyone who comes into our Store!
- Bring customer focus and high energy to our fast-paced stores
- Welcome retail customers into our retail stores and engage to provide a positive consumer experience
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Use technology (computer), cash register, telephone, and paper catalog system.
This is the right opportunity for you if you:
- Have previous Lexus/Toyota parts experience
- Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
- Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year
- You are willing to learn all things automotive if you don’t have the background in automotive parts.
- Want to join a team where you can learn and grow your career – the opportunities are endless!
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What you’ll need:
- Valid Driver’s License
- Previous experience in a parts department with a Lexus or Toyota Dealership
- Previous wholesale experience with Lexus/Toyota parts
- High School Diploma or GED. Technical or Trade school courses or degree
- Excellent verbal and written communication skills
- Great listening skills and empathy for customers
And if you have this, even better:
- Background and passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
- ASE Certifications
- Experience in a parts store, auction, retail store, auto body/collision
- Knowledge of cataloging AND/OR inventory management systems like CDK, a plus
- Entirely customer-centric (external/internal)
What’s in it for you:
- Awesome people and brand
- Competitive Pay
- Paid sick time and vacation
- Health, Vision & Dental benefits along with 401K plan
- High Employee discount and sister’s store discount
- A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
- Great training, and ongoing development with support from multiple leaders/your team
