LDAR Area Supervisor

Summary:

This position oversees operations and client relations and serves as the primary contact for employees and customer within the specified region.

Customer Relations Duties:

• Conducts monthly QIP meeting. Ensures all aspects of plant personnel involved with the Leak Detection and Repair (LDAR) program are represented (e.g., environmental, maintenance, operations, and plant management.)
• Ensures customer satisfaction with reports and services.
• Communicates routinely with goal of open communication between client and the

Project Supervision Duties:

• Involved with development phase of every major project at facilities within area of supervision. Goal is to ensure adequate resources and that project meets regulatory requirements.
• Implement and review project summary/tasks summary status reports from site supervisors on a weekly basis. Goal is to ensure deadlines for special or routine projects are consistently met.
• Implement and review site supervisor's monthly scheduling system. Ensure site supervisors submit monthly schedules by the second to last Friday of each month prior to the work being conducted.
• Be familiar with contract terms for all projects being supervised. Perform annual contract reviews.
• Ensure profitability/ productivity goals met for each project. Review actual versus predicted revenues on a weekly basis.
• Ensure all needed equipment and supplies are maintained for each site. Perform quarterly inventory reviews.
• Review weekly waiting on maintenance emails from site supervisors. Follow up on any issues that may result in non-compliance.
• Ensure proper equipment maintenance. Develop and maintain an instrument and data logger maintenance program. Perform quarterly audits of program and equipment.
• Attend or be available for all agency audits within area of supervision.
• Ensure annual monitoring schedules are developed for each project.

Manpower Management Duties:

• Ensure sufficient manpower available for designated area. Provide information (written form) that more or less manpower is needed.
• Ensure all employees receive required training in a timely manner. Conduct quarterly audits of the training program.
• Conduct internal quality control reviews and follow up on any issues brought by QA/QC Team on a quarterly basis.
• Resolve employee conflicts. Document problems, warnings, and disciplinary actions.
• Document employee tardiness and absences.
• Ensure all employees have access to necessary forms and company information.
• Review employees for opportunities to reward them for good service. Recommend at least one employee per quarter for QIA rewards if deserving.
• Ensure all sites have safety manuals and are conducting weekly safety meetings. Conduct quarterly audits of safety meeting manuals.
• Mandate that all tasks be done in a safe manner.
• Ensures staff has reviewed the safety manual before starting work for EFSI.
• Gather and submit all time and production to Regional Operations Manager by AM every Monday.
• Perform annual employee reviews by February 15th of each year.
• Submit requests for overtime to Regional Operations Manager via email at least one day prior to event.

Administrative Duties:

• Submit email to ROM summarizing customer satisfaction for areas under supervision. Submit by 15th of month following QIP meeting.
• Submit task/project summary to ROM by first Monday of each month. Detail cost, revenue, manpower needs and timeliness of project.
• Submit email detailing any non-compliance or potential non-compliance issues, or agency audit results to ROM within 2 days of incident.
• Submit email notification that all site supervisors have completed monthly schedules and notified customers by last day of month.
• Submit weekly email notification to ROM that all sites will or will not meet profitability/productivity goals.
• Submit equipment or supply request for approval via email. Submit monthly employee report to ROM detailing status of each employee's attendance record and your recommendations.
• Submit annual employee reviews to ROM by February 15th of each year.
• Assist Regional Operations Manager or Corporate as needed.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Uses intuition and experience to complement data.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
• Project Management - Coordinates projects.
• Technical Skills Pursues training and development opportunities; Strives to continuously build knowledge and skills.
• Customer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal- Focuses on solving conflict, not blaming; Maintains confidentiality.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.
• Teamwork- Able to build morale and group.
• Written Communication- Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
• Delegation- Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others: Provides vision and inspiration to peers and subordinates: Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill he vision.
• Managing People- Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.
• Business Acumen -Understands business implications of decisions; Demonstrates knowledge of market and competition.
• Cost Consciousness- Works within approved budget.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.
• Organizational Support- Follows policies and procedures; Supports organization's goals and values; Supports affirmative action and respects diversity.
• Attendance/Punctuality -Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability -Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goas; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative- Seeks increased responsibilities.
• Judgment- Displays willingness to make decisions; Exhibits sound and accurate judgment.
• Planning/Organizing- Prioritizes and plans work activities; Works independently; Uses time efficiently; Complete work efficiently with many interruptions.
• Quality- Demonstrates accuracy and thoroughness.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education/Experience: Fifth year in college or university program certificate or two to four years related experience and/or training or equivalent combination of education and experience. Knowledgeable of state, federal and permit LDAR regulations.
• Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Mathematical Ability: Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory and factor analysis.
• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Computer Skills: Must be proficient in Microsoft Office (i.e., Excel, Outlook, and Word).
• Certifications/Licenses: Must be certified as an ISS Authorized Driver and recertify annually.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position regularly talks or hears and must frequently stand, sit, walk, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.

On rare occasions, this employee may work in or near the following conditions: fumes or airborne particles, toxic or caustic chemicals, extreme cold (non-weather), and risk of radiation. This position requires close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job elements, responsibilities, skills, duties, requirements, or conditions is not exhaustive, but merely illustrative of the current requirements of the essential functions of the job. Reasonable accommodate dations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: $27.00 - $30.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

Experience level:

• 2 years

Schedule:

• Day shift
• Evening shift

Work setting:

• In-person

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Toledo, OH: Reliably commute or planning to relocate before starting work (Required)

Experience:

• LDAR: 2 years (Required)
• Piping & Instrumentation Diagram (P&ID): 1 year (Required)
• Supervisory: 2 years (Required)
• Basic math: 2 years (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)

Willingness to travel:

• 50% (Required)

Work Location: In person

Salary : $27 - $30