Collection Specialist

Responsibilities:

• Contact individuals and businesses to collect outstanding debts
• Negotiate payment plans and settlements with debtors
• Maintain accurate and up-to-date records of all collection activities
• Provide excellent customer service while handling sensitive financial matters
• Utilize phone etiquette to communicate professionally with debtors
• Use collection procedures to accurately categorize and prioritize accounts
• Perform account analysis and reconciliation to ensure accuracy of financial data
• Collaborate with accounting software to input and update debtor information
• Represent the company at magistrate hearings, appeals and arbitration along with counsel (when necessary).
• Assist tenants with obtaining governments funds to help pay their rent when available. Send out notices to tenants regarding lease violations.

Qualifications: - Previous experience in collections or a related field is preferred - Strong communication skills, both written and verbal - Excellent customer service skills with the ability to handle difficult conversations - Proficiency in using accounting software, Microsoft office, and other relevant tools - Knowledge of debits, credits, and basic accounting principles - Familiarity with rental collections is a plus.

We offer competitive compensation and benefits packages for qualified candidates. If you are detail-oriented, have strong analytical skills, and enjoy working in a fast-paced environment, we encourage you to apply for this position.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Office

Work Location: In person

Salary : $20 - $22