What are the responsibilities and job description for the Relationship Banker position at Bravera?
Bravera is hiring for a Relationship Banker in Great Falls, MT. Bravera is an employee- and director-owned company that is committed to helping our employees forge a new path in their career. We work together to drive continuous improvement which enhances the customers experience and keeps our organization moving forward.
A Relationship Banker is a customer service facing position responsible for quickly and accurately processing a customer’s transaction while maintaining a positive and professional image.
Measures of Success
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Offer exceptional customer service
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Become a trusted advisor by effectively communicating and listening to customers.
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Detail-oriented
Primary Duties and Responsibilities
- Assist customers with accurate processing of their transactions while providing quality customer service.
- Process commercial and personal deposits, credit card payments/cash advances, savings bonds, cashiers’ checks, check orders, telephone transfer requests and Tax & Treasury deposits.
- Accuracy in handling, maintaining and monitoring cash drawer.
- Balance and verify adequate levels of cash in the vault.
- Open and maintain deposit accounts, Internet banking, Debit/ATM cards, wire transfers, address change requests and IRA accounts.
- Cross-sell all bank products and services.
- Know and follow current banking policies and regulations relating to the deposit and withdrawal of funds.
- Monitor and verify internal control processes and procedures relating to the Teller area.
- Open and follow safe deposit box procedures.
- Customer problem resolution.
- Branch capture duties.
- Responsible for promoting the organization in the community through participation in various civic and community events, activities, committees, and organizations.
- Must maintain a high level of confidentiality and professionalism regarding all employee and customer issues and information.
- Contribute to the overall success of the organization by leveraging opportunities as they relate to all entities of Bravera Bank.
- Adhere to all banking rules and regulations, including but not limited to the requirements of the Bank Secrecy Act. In addition, the employee will be proactive in the prevention of illegal activities, will vigilantly look for activities that may constitute any type of fraud including money laundering, and will report any suspicious activity to the BSA Officer.
Qualifications
- High School Diploma or equivalent with 1-2 years of post-secondary education preferred
- 1-3 years of banking experience or customer service experience
- Ability to be an independent thinker
Location
Great Falls, MT
Benefits
To support this, we provide a competitive and rewarding compensation package which includes a competitive salary, incentive compensation opportunities, retirement plan with company match, health insurance, paid holidays, paid time off (PTO), paid community volunteer time and stock opportunities. As a learning organization, we are committed to investing in the growth and development of our team members, offering training opportunities and tuition reimbursement.
Our Values
- Give and earn trust. We support and empower one another to earn trust through accountable performance.
- Learn, teach and mentor. We are a learning organization that invests in growth and development.
- Collaborate and innovate. We work together to drive continuous improvement to enhance your experience.
Want to learn more about careers with Bravera? Go to bravera.bank/careers.
#ForgeYourPath with us! Find us on Facebook, Instagram, X, LinkedIn and Youtube.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).
