Field Service Technician

Bray International is a leader in flow control, committed to excellence and innovation in delivering high-quality services and products. We pride ourselves on upholding values such as integrity, teamwork, and dedication, creating a dynamic environment where employees can thrive and contribute meaningfully. We are seeking a versatile individual to join our team as a Warehouse & Field Service Technician. This role blends technical skills, organizational abilities, and customer service proficiency to manage warehouse operations, conduct field service tasks, and support sales efforts.

Why Work for Us?

At Bray International, we are the leading provider of industrial valves, actuators, and related control products, renowned for our innovative flow control solutions worldwide. Joining our team means becoming part of a company that values excellence, integrity, and collaboration.

What We Offer:

• Competitive Pay Plans
• Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
  • Medical, dental, vision, and life insurance
  • Paid holidays and vacation
  • 401(k) plan with matching contributions
   Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
• Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
• An Exceptional Company Culture: Bray is a Family-owned and operated business with over 30 Years of Engineered Excellence

Join Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!

About Bray International: Bray International is a leader in flow control, committed to excellence and innovation in delivering high-quality services and products. We pride ourselves on upholding values such as integrity, teamwork, and dedication, creating a dynamic environment where employees can thrive and contribute meaningfully.

Office: Bray Sales Southern California, located in Ontario, CA. 

Field Territory: Across California 

Position Overview: We are seeking a versatile individual to join our team as a Field Service & Automation Technician. This role blends technical skills, organizational abilities, and customer service proficiency to conduct field service tasks, manage warehouse operations and support sales efforts.

Key Responsibilities:

• Field Service: Perform tasks at customer facilities, including installing, automating, calibrating, and repairing actuators and valves.
• Warehouse Operations Coordination: Oversee warehouse activities, including assembling valve assemblies, processing orders, and ensuring cycle testing and documentation.
• Safety Compliance: Adhere to safety policies in material receiving, supply coordination, and warehouse movement.
• Inventory Control: Conduct inventory control tasks, such as physical and cycle counts.
• Field Service: Perform tasks at customer facilities, including installing, calibrating, and repairing actuators and valves.
• Sales Support: Represent Bray in a sales capacity, encouraging the purchase of Bray products.

Minimum Requirements:

• Mechanical Aptitude: Knowledge of hand tools, pneumatic tools, and basic electricity and wiring.
• Language and Communication: Proficiency in English for reading, writing, and following instructions.
• Equipment Operation: Competency in operating a forklift, hand pallet lift, hand truck, and basic computer skills.
• Self-Motivation and Organization: Ability to work independently, prioritize tasks, manage time effectively, and collaborate within a team.
• Customer Interaction: Provide technical assistance to internal and external customers regarding Bray products.
• Travel: Availability for up to 10% travel for field evaluations and repairs, including writing comprehensive service call reports.
• Product Testing and Evaluation: Perform product testing, troubleshooting, and process returns and evaluations of valves and actuators.

Qualifications:

• Behaviors:

  • Required: Thought Provoking, Team Player, Detail Oriented, Dedicated
  • Preferred: Enthusiastic

• Motivations:

  • Required: Peer Recognition, Goal Completion, Flexibility, Ability to Make an Impact

• Education:

  • Required: High School diploma or equivalent; Technical/other training
  • Preferred: Associate degree or higher
  • Preferred: Electrical Training

• Experience:

  • Required: 2-3 years in Field Service, Warehouse Inventory Control, and Mechanical Assembly

• Licenses & Certifications:

  • Required: Auto Insurance, Driver’s License
  • Preferred: Lean Six Sigma Training