Solutions Center Rep 2

Why Work at Bremer?

Are we a bank? Absolutely. But when it comes to careers, you'll find that there's a lot more to our business than you might expect. We’re passionate about helping customers throughout Minnesota, Wisconsin and North Dakota succeed and grow. Our commitment to authentic and enduring relationships starts by taking time to listen and learn about our customers’ goals, and innovate to solve their challenges, not only through financial resources but also deep knowledge, insights and ideas.
We expect, encourage and reward entrepreneurial thinking from our employees. We have a shared purpose of cultivating thriving communities, inspired by our founder, Otto Bremer, who spent his lifetime supporting the communities that his banks served in new and unexpected ways. That commitment to community and creative problem-solving contributes to Bremer’s culture.
If you want the next chapter in your story to be one where you make a real difference for our customers, communities and economies, we’re the bank to join. We foster diversity, equity and inclusion, building on the legacy of our immigrant founder. If you’re curious, enjoy collaborating, and start each day with the customer in mind, we invite you to join our team!

Job Description

The Solution Center Specialist 2 assists the Support Services department for the Bremer organization. Holds primary responsibility for resolving incidents, competing service requests, and establishing and executing best practices for supporting end users. The Solution Center Specialist 2 provides strong technical services and support to internal clients, while contributing to the entire BITS organization. Is knowledgeable and proficient in multiple technologies.

QUALIFICATIONS: Combination of education and experience, generally acquired through the attainment of a Bachelor’s degree or equivalent work experience. 3 years previous customer service experience is preferred.

Bremer Values & Benefits

Our Values
Collaboration: We work elbow-to-elbow with our customers, making a difference for them in good times and bad. We share our skills, knowledge and experience to support each other every day.
Commitment: We’re deeply invested in the places we live and work, and we’re always ready to do whatever it takes to help our neighbors and communities thrive and grow.
Creativity: Imagination and innovation are essential to helping our customers and Bremer succeed. If there’s a better way to do something, we’ll find it or create it.

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Our Benefits*
At Bremer, we are committed to supporting and growing the communities we call home. Our people understand that they represent our name and reputation in every conversation, and that they’re backed by an organization that values finding a better way to get things done. Let’s talk about benefits. Not just the 401(k), pension plan, healthcare, and vacation kind (we’ve got those), but the kind of everyday benefits that get you excited for what each day holds.

Equal Employment Opportunity

Bremer Bank is committed to a diverse and inclusive workforce. We’ve built an organization of experienced, intelligent and collaborative people from a range of all backgrounds, and all of them contribute something essential to helping our customers thrive and grow.
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.
For your reference, here are additional details for your awareness:
Know Your Rights: Workplace Discrimination is Illegal (dol.gov)
Family and Medical Leave Act (dol.gov)
Employee Polygraph Protection Act rights (dol.gov)
Miscellaneous Items to Note

• Must be legally authorized to work in the U.S. without Bremer sponsorship for employment visa status (e.g., H1B status, 0-1, TN, EB-2)

• Notice to California Applicants - for your awareness, please see Bremer Bank California Notice at Collection and Privacy Policy

• Accessibility Commitment - Bremer is committed to accessibility, diversity and inclusion for all our applicants. We believe everyone should be able to have equal and effective access to our websites and our services. We have worked very hard to ensure that our website and digital content meet the needs of our applicants and visitors. Click here for more information on our accessibility and how to get in touch with us.

• Notice to Third Party Recruiters - Bremer Bank, National Association, including its affiliates, does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed agreement for recruiting or placement services, Bremer will have no obligation and will not agree to pay any referral or recruiting fee. In the event a recruiter or agency submits a candidate for consideration, Bremer explicitly reserves the right to pursue and/or hire any such candidate(s) without any financial or other obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, will be deemed to be the property of Bremer.

Job Type: Full-time

Salary : $49,800 - $63,000