What are the responsibilities and job description for the Coffee Shop Manager position at Brewology Coffee, Grab & Go?
```Job Overview```
We are seeking a highly motivated and experienced Shop Manager to join our Brewology team. As the Shop Manager, you will be responsible for overseeing all aspects of our shop operations, ensuring excellent customer service, and managing a team of dedicated staff members. If you have a passion for the culinary industry, strong leadership skills, and a background in customer service and team management, we want to hear from you.
```Duties```
- Provide exceptional customer service by greeting and assisting customers, addressing inquiries, and resolving any issues that may arise
- Manage daily shop operations, including opening and closing procedures, inventory control, cash handling, and ensuring cleanliness and organization
- Supervise and train staff members on company policies, procedures, and standards
- Create employee schedules and ensure adequate staffing levels to meet customer demand
- Collaborate with the culinary team to develop and implement menu items and specials
- Monitor food quality and presentation to ensure consistency and customer satisfaction
- Implement strategies to increase sales and profitability while maintaining cost control measures
- Maintain a safe working environment by enforcing health and safety regulations
- Handle customer feedback and reviews in a professional manner
```Experience```
To be successful in this role, you should possess the following qualifications:
- Previous experience in a similar role as a Shop Manager or Assistant Manager in the hospitality industry
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent customer service skills with a focus on creating a positive experience for customers
- Knowledge of culinary techniques and food safety regulations
- Experience with inventory control systems and cash handling procedures
- Familiarity with Aloha POS or similar point-of-sale systems is preferred
- Strong organizational skills with the ability to multitask in a fast-paced environment
If you are looking for an exciting opportunity to lead a dynamic team in a thriving shop environment, we encourage you to apply. We offer competitive compensation, opportunities for career advancement, and a supportive work culture. Apply now to join our team as a Brewology Manager!
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Experience level:
- 1 year
Restaurant type:
- Quick service & fast food restaurant
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work Location: In person
Salary : $60,000 - $65,000